All went very smoothly but there was no apparent security or ANPR machines and barriers which were expected.
Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Excellent
Location of car park : Exceptional
Triangle
Looking4Parking UK
7 years ago
Hi Geoffrey, thank you very much for scoring us 9/10. We are pleased everything went smoothly. The ANPR system is operated by cameras which are mounted on posts inside the entrance and just before the exit. The security cameras are on posts higher up to cover the whole area. We only have a height barrier,and do not advertise any other type. We do appreciate your comments - thank you.
Date of purchase: 04/05/2019
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8 years ago
Southampton Port - Triangle Car Park - Ocean terminal
Although the website states that entry and exit to and from the carpark were operated via number plate recognition , there were no barriers to stop anyone from breaking into the vehicle and driving...
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Friendliness and helpfulness of staff : Good
Arrival and exit process : Poor
Transfer service (to/from the airport) : Poor
Location of car park : Exceptional
Triangle
Looking4Parking UK
8 years ago
Hello, thank you for your feedback. We have now been operating our Cruise Parking for nearly two years and we are delighted with the hundreds of customers who have chosen to park with us. The car park is absolutely secure and fully monitored by CCTV 24 hours a day. This is all backed up on hard disk in a hi-resolution recording. Our safety credentials have been independently verified and we have been awarded the Park Mark Award. This prestigious certification is only awarded to the most secure car parks.
Date of purchase: 09/12/2017
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Trusted Customer
Feefo Verified
9 years ago
Southampton Port - Triangle Car Park - Ocean terminal
I was asked for my terminal details, boarding in Southampton. The car park was a 15 minute walk from the terminal and with five bags this was too far. We needed to hail a cab to get to the...
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Friendliness and helpfulness of staff : Poor
Transfer service (to/from the airport) : Poor
Location of car park : Poor
Alice
Looking4Parking UK
9 years ago
Hi Maria, we're disappointed to read your feedback, from reading your review it looks like you have departed from another terminal in Southampton. Although we are suitable for all ports in Southampton we exclusively advertise as the most convenient terminal for Ocean Terminal as we are only a matter of minutes away. Please accept our apologies for the experience.
Date of purchase: 29/10/2016
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HULL, UK
7 years ago
Southampton Port - Triangle Car Park - Ocean terminal
Met at port by parking attendant, knew our names by no plate recognition, parked up and walked to ship, about 5 mins walk, unfortunately our ship docked at a different berth n way back so had aout a...
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Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Exceptional
Transfer service (to/from the airport) : Excellent
Location of car park : Exceptional
Triangle
Looking4Parking UK
7 years ago
Hello Andrea, thank you for your great score and kind comments. Unfortunately sometimes the cruise ships' schedules do change and we thank you for your understanding. We hope to be able to welcome you again in the future.
Date of purchase: 27/04/2019
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Trusted Customer
Feefo Verified
10 years ago
Southampton Port - Triangle Car Park - Ocean terminal
We didn’t have a transfer booked as I didn’t think we needed one I was under the impression we could walk. It was avtually a 10 min taxi ride £10 approx but the taxi was quick and efficient when I...
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Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Exceptional
Transfer service (to/from the airport) : Good
Location of car park : Excellent
Triangle
Looking4Parking UK
7 years ago
Hi Sabrina, thank you for taking the time to leave your feedback. As you can appreciate, we are in walking distance to Ocean terminal. However, we are pleased that your overall experience was a good one and we hope you will use us again in the future. Thank you for choosing the Triangle.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
