Overall I gave 8 / 10 as there were two issues for us. The signage for the entrance was not clear, so we went past it and had to turn round and come back. The second one was the distance. From the...
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Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Excellent
Transfer service (to/from the airport) : Excellent
Location of car park : Exceptional
Triangle
Looking4Parking UK
7 years ago
Hello Gary, thank you very much for your fair comments and score of 8/10. The signage is something that we will be addressing in the near future.
We do offer two options with our parking, the first is for just parking for those leaving from the Ocean Terminal as we are very close by. The other option for an additional charge is for parking with taxi transfer. This option has proved very popular with guests who are leaving from QE2, City and Mayflower as well as those leaving from Ocean who maybe need that extra support.
We look forward to seeing you again next time.
Date of purchase: 22/07/2018
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Trusted Customer
Feefo Verified
St Helens, UK
7 years ago
Southampton Port - Triangle Car Park - Ocean terminal
This is not a secure car park as it said in the data, it is not close to the cruise terminal when you have luggage. I would not recommend anyone uses this car park. A complete waste of money
Friendliness and helpfulness of staff : Poor
Arrival and exit process : Poor
Transfer service (to/from the airport) : Poor
Location of car park : Poor
Alice
Looking4Parking UK
10 years ago
Hi Steven - Thanks for taking your time to leave a review. Triangle Cruise Parking is a new product that we have launched in Southampton and we are delighted with the hundreds of customer who have chosen to park with us this summer. The car park is absolutely secure and fully monitored by CCTV 24 hours a day, this is all backed up on hard disk in a hi-resolution recording. Our safety credentials have been independently verified and we have been awarded the Park Mark Award. This prestigious certification is only awarded to the most secure car parks.
In the information provided on the Looking4Parking site and in your booking information, we clearly specify that we are a car park for Ocean Terminal. This is a secure park and walk service, with the terminal entrance just 4 minutes away. Customers are able to drop their bags at the terminal first and then park their vehicle securely. I am sorry that you feel that the car park was not suitable for you however, we felt it important to clear up some inaccuracies in your review.
Date of purchase: 30/07/2016
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Trusted Customer
Feefo Verified
7 years ago
Southampton Port - Triangle Car Park - Ocean terminal
Absolutely no issues whatsoever. Arrived, drove straight in, parked up, less than 5 min walk to terminal. Drove straight out on departure. Will definitely use/ recommend again.
Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Exceptional
Location of car park : Exceptional
Alice
Looking4Parking UK
9 years ago
Hi Ian, we're delighted to receive 10 out of 10 feedback, thank you. We hope to see you again in the near future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
