Fantastic when we went as ship at ocean terminal but on return we had to walk a long way in heat as we arrived back at mayflower and hadn’t a clue where we were when we got off. If we had known this...
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Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Good
Location of car park : Good
Triangle
Looking4Parking UK
8 years ago
Hi Sue, thank you for the generous 8/10 score and the positive review. As you are aware, we are close to the Ocean but sometimes the ships return to a different terminal.
Date of purchase: 23/06/2018
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Trusted Customer
Feefo Verified
Glasgow, GB
7 years ago
Southampton Port - Triangle Car Park - Ocean terminal
Was not aware of transfer service, Cruise Terminals were 2 miles from car park which meant taxis.
Friendliness and helpfulness of staff : Good
Arrival and exit process : Exceptional
Transfer service (to/from the airport) : Poor
Location of car park : Good
Triangle
Looking4Parking UK
7 years ago
Hello Jim. Thank you for the generous score of 10/10. I'm sorry to hear that you were not aware of both options when parking in the Triangle and we hope that we will see you again in the future, especially now you know you have a choice. Thank you.
Date of purchase: 31/08/2018
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Trusted Customer
Feefo Verified
London
9 years ago
Southampton Port - Triangle Car Park - Ocean terminal
If there was a lower mark than 1 I would have gave it. When booking they word it as closest to the ocean cruise terminal, sounds perfect but when you arrive if your cruise leaves as ours did from a...
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Arrival and exit process : Poor
Transfer service (to/from the airport) : Poor
Location of car park : Poor
Alice
Looking4Parking UK
9 years ago
Hi Andrew, thank you for taking the time to leave us your feedback and we are certainly disappointed to read that your terminal was changed at the last minute to the Mayflower terminal. We thank you again for taking the time to leave a review and will be working to improve the service we deliver based off of your comments.
Date of purchase: 30/10/2016
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Trusted Customer
Feefo Verified
Birmingham
8 years ago
Southampton Port - Triangle Car Park - Ocean terminal
Missed the turning first time around but extremely happy with the service.
Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Excellent
Transfer service (to/from the airport) : Exceptional
Location of car park : Exceptional
Triangle
Looking4Parking UK
8 years ago
Hi Michael, thank you for your score of 9/10 and for taking the time to leave your feedback. We appreciate that the main road can be busy which can affect the ability to find our entrance. We hope you will choose us again if you are in Southampton.
Date of purchase: 19/08/2017
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Trusted Customer
Feefo Verified
6 years ago
Southampton Port - Triangle Car Park - Ocean terminal
Car park was poorly sign-posted, which meant that I could not find it and did not park in the car park despite having paid £99.
Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Poor
Transfer service (to/from the airport) : Poor
Location of car park : Substandard
Alice
Looking4Parking UK
9 years ago
Hi John, we're disappointed to read your review and would like to understand more. We provide pre-parking information to all our customers who book with us to make getting to us as easy as possible. If you could send us more information we would be delighted to hear it.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
