Had to change times for arrival and leaving twice due to BA changing flight times. Contacted yourselves and amended booking to new times. Received confirmation e-mails with updated times. On leaving...
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Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Poor
Transfer service (to/from the airport) : Substandard
Found that the signage for the car park very confusion. It took as long too park and get too the terminal as it was when parking in the outside car parks and getting the free bus to the terminal.
1st time we've used the Multi storey parking with Fast Track at Edinburgh Airport. Absolutely Brilliant. Drove in, Parked, Crossed the Bridge to the 1st floor Terminal and right into the Fast Track...
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Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Exceptional
Transfer service (to/from the airport) : Exceptional
Instructions on arrival were not very clear. On exit instructions stated that barier will lift automatically and ticked should not be deposited into the machine. However, attendant asked us to use...
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Friendliness and helpfulness of staff : Excellent
Arrival and exit process : Good
Transfer service (to/from the airport) : Exceptional
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