1. The signage to the reception area is incorrect
2. The reception staff are not clearly identifiable, not well informed and not helpful
3. The car was not returned at the agreed time and four phone...
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Friendliness and helpfulness of staff : Substandard
Process for leaving/collecting vehicle : Poor
Convenience : Poor
Punctuality of Meet & Greet representatives : Poor
I've used meet and greet services many times at different airports. Sometimes i've waited 20 minutes for the car to be collected or returned. Not with this service, as drop off was immediate and...
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Friendliness and helpfulness of staff : Exceptional
Process for leaving/collecting vehicle : Exceptional
Convenience : Exceptional
Punctuality of Meet & Greet representatives : Exceptional
The only thing I would say is, the guy I saw at the desk he wasn't really that chatting, would of been nice to have a chat while was sorting out the paperwork, like where are you going etc.
Friendliness and helpfulness of staff : Exceptional
Process for leaving/collecting vehicle : Exceptional
Convenience : Exceptional
Punctuality of Meet & Greet representatives : Exceptional
Brilliant service. Loved leaving keys at a booth and not having to wait in the cold to see somebody.
Car was waiting for us on our return which was perfect.
Friendliness and helpfulness of staff : Exceptional
Process for leaving/collecting vehicle : Exceptional
Convenience : Exceptional
Punctuality of Meet & Greet representatives : Exceptional
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