I was caught up in the trauma of the Mexico City earthquake, and my flight was cancelled, therefore I arrived a day late.
After all I'd been through, it would have been a nice gesture not to have...
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Friendliness and helpfulness of staff : Excellent
Arrival and exit process : Excellent
Transfer service (to/from the airport) : Excellent
When I called customer service to find out the location due to getting lost the woman I spoke to was rude and abrupt. Not very helpful and just wanted to get off the phone. Everything else was fine.
Friendliness and helpfulness of staff : Poor
Arrival and exit process : Exceptional
Transfer service (to/from the airport) : Excellent
The carpark was impossible to find because there no precise address for the satnav and the written directions were inadequate. I don't know why Purple Parking does not provide OS coordinates. After...
Transport fine and regular to the airport however, on return I had to wait over an hour to get to my car having got off a 13-hour flight with 2 small children. Had to wait for more passengers. Will...
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