When we came out having picked up our luggage, a bus left with 2 people on it. It was a freezing cold day and we waited for almost 30 minutes for another bus to appear. In the end, there was about...
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Friendliness and helpfulness of staff : Excellent
Arrival and exit process : Substandard
Transfer service (to/from the airport) : Substandard
We arrived at the agreed time and were transported to the airport by coach and when we came back to Bristol although very busy we didn't wait long for the coach to take us back to the car.
Friendliness and helpfulness of staff : Exceptional
Arrival and exit process : Exceptional
Transfer service (to/from the airport) : Exceptional
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