How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Lily's Kitchen Reviews

https://www.lilyskitchen.co.uk

Rated

Exceptional

We believe in proper food for pets, so we use natural ingredients that make for healthy and utterly delicious meals.

Service

4.9

Product

4.8

2,437

116

2,603

ratings over the past year

Displaying all 33,372 reviews

Trusted Customer

4 days ago

Date of purchase: 21/05/2025

Product reviews

Trusted Customer

4 days ago

Date of purchase: 15/05/2025

Why Poppy likes Lily's Kitchen

always consistent quality, good delivery, reasonable prices, special offers sometimes, home delivery saves me shopping around.

Product reviews

LINDA SHINGLETON

5 days ago

Date of purchase: 21/05/2025

Product reviews

Trusted Customer

5 days ago

Date of purchase: 21/05/2025

Product reviews

Joanna Cant

5 days ago

Date of purchase: 21/05/2025

Product reviews

Trusted Customer

5 days ago

Date of purchase: 21/05/2025

Lilly kitchen is probably our dogs most favourite dinner option. We have used Pure and Waggle and the dogs always end up disliking it eventually but with Lilly’s kitchen, when we get a few different...

Read all

Product reviews

Caitlyn

Lily's Kitchen

3 days ago

Hi there, thank you for taking the time to leave us this feedback. I'm so sorry to hear your little one hasn't enjoyed their Mighty Burrito Bowl recipe. If this is the first time feeding these recipes, we would recommend to introduce each recipe into your pet's diet bit by bit over about a week. Starting with a mix of 4/5 of your current food to 1/5 of the intended recipe, and slowly change this ratio, until you only feed the new recipe. If your pet is more sensitive to dietary changes this may take longer. If you would like to discuss this further, please do email us at hello@lilyskitchen.co.uk and we will be more than happy to look into it further.

Colleen Rai

Lobster Scotland

5 days ago

Date of purchase: 20/05/2025

What Colleen Rai said about Lily's Kitchen:

Excellent service, great customer service highly recommend them to any one, best dog food on the market

Product reviews

Trusted Customer

5 days ago

Date of purchase: 21/05/2025

Product reviews

Rachel McKay

5 days ago

Date of purchase: 19/05/2025

Product reviews

Maggie Smith

Birmingham

6 days ago

Date of purchase: 20/05/2025

What Maggie Smith said about Lily's Kitchen:

Good service.

Ordered easily and goods delivered quickly. Good service.

Product reviews

Not received a review invite?

About Lily's Kitchen

Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.

Read all

0207 433 1863

1st Floor Kings Court, 2-16 Goodge Street, London, Greater London, W1T 1QA, United Kingdom

Lily's Kitchen Cottage Pie (10 x 150g) Wet Dog Food

Lily's Kitchen Weekend Favourites 24 x 150g Multipack Wet Dog Food

View all media (508)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Lily's Kitchen Reviews

Salmon Dry FoodMore reviews of this product (268)View product website

Chicken & Beef Training Treats (8 x 70g)More reviews of this product (37)View product websiteMy dog loves them !!!! he gets so ecstatic when the bag comes out .

Classic 6 x 150g MultipackMore reviews of this product (704)View product websiteI use this regularly for my spaniel Poppy. She's fussy eater but seems to like this make and I know I can rely on Lily's Kitchen for consistent quality.

Medium Woofbrush Dental Chew (5 x multipacks)More reviews of this product (290)View product website

Storage Tin for CatsMore reviews of this product (33)View product websiteThe storage box is very cute but very hard to open. As a result I don't close it.

Pat� Selection for Mature Cats 32 x 85g MultipackMore reviews of this product (38)View product websiteMy cat loves this food! She's very picky and a lot of foods upset her tummy. This is the only food she likes and that doesn't upset her.

Springtime Stew (10 x 150g)More reviews of this product (68)View product website

Love & Pride (10 x 150g)More reviews of this product (1)View product website

Fishy Fish Pie with Peas (10 x 150g)More reviews of this product (236)View product website

Wild Campfire Stew (10 x 150g)More reviews of this product (305)View product website

Pasta Al Ragu (6 x 400g)More reviews of this product (74)View product websiteDogs loved this one compared to some of the others.

Carnival Chicken (6 x 400g)More reviews of this product (66)View product websiteThis one the dogs were a lot slower eating and did leave bits behind when they were given it but would go back eventually to finish it off

Mighty Burrito Bowl (Vegan Recipe 6 x 400g)More reviews of this product (27)View product websiteThis one the dogs disliked the most. They would leave half of their normal portion with this one

Lamb Hotpot (6 x 400g)More reviews of this product (173)View product websiteDogs love this one and we more or less always get this one as they scoff it down in one sitting

World Dishes 6 x 400g MultipackMore reviews of this product (97)View product websiteI have been using this for over 12 months now, and my little dog Lulu loves it, I move from natures menu after they changed the recipe, and never looked back, great quality dog food, the best part n...Read all

Carnival Chicken (6 x 400g)More reviews of this product (66)View product websiteI have been using this for over 12 months now, and my little dog Lulu loves it, I move from natures menu after they changed the recipe, and never looked back, great quality dog food, the best part n...Read all

Lean Machine (6 x 400g)More reviews of this product (114)View product websiteI have been using this for over 12 months now, and my little dog Lulu loves it, I move from natures menu after they changed the recipe, and never looked back, great quality dog food, the best part n...Read all

Chicken & Duck Dry FoodMore reviews of this product (730)View product website

Large Woofbrush Dental Chew (4 x multipacks)More reviews of this product (223)View product websiteDOGS ALWAYS ENJOY AND HAVE LOVELY WHITE TEETH!

Duck, Salmon and Venison Dry FoodMore reviews of this product (620)View product websiteHealthy addition to the dogs’ usual wet food.

Chicken On the Go Bars Multipack (3 x 40g)More reviews of this product (30)View product websiteMy dogs love these handy bars. Take them with you when you go out with the dogs, they won’t go hungry.

Beef On the Go BarMore reviews of this product (77)View product websiteSo handy to keep in. Just drop one in your bag when you go out with the dogs. They love them, and it will keep them satisfied until tea time.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?