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LCH Reviews | Customer Service Reviews for https://www.feefo.com/reviews/licensed-carriage-hire | Feefo

363 out of 1,576 reviews

Time:

Past year

Trusted Customer

5 hours ago

Date of purchase: 13/06/2025

Great service, quick to deliver and convenient to leave at the dealer. Good standard of car

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Trusted Customer

1 day ago

Date of purchase: 12/06/2025

Great service. Smooth process overall!

Sarah

LCH

9 hours ago

Good Morning, Thank you for taking the time to leave a review. We are glad that you found the process smooth with hiring our vehicle. Regards, LCH.

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Graham Moore

Leominster

2 days ago

Date of purchase: 10/06/2025

What Graham Moore said about LCH:

Good communication delivered and collected on time. Friendly overall very good customer service.

Sarah

LCH

9 hours ago

Thank you for your feedback, and taking the time to leave a review. Regards, LCH.

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Emma Jane Long

3 days ago

Date of purchase: 12/06/2025

What Emma Jane Long said about LCH:

All straight forward and super helpful.

Sarah

LCH

9 hours ago

Good Morning, Thank you for leaving us a review. We are happy to hear the process was smooth for you. Regards, LCH.

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Trusted Customer

3 days ago

Date of purchase: 12/06/2025

Excellent service

Sarah

LCH

9 hours ago

Thank you for taking the time to leave feedback, we are glad to hear you were happy with our service. Regards, LCH.

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Richard Hall

HENLEY-ON-THAMES

3 days ago

Date of purchase: 11/06/2025

What Richard Hall said about LCH:

Professional service

Car arrived as expected. Handover was professional. Car worked fine. Collection was easy. All around good service.

Sarah

LCH

3 days ago

Good Afternoon, Thank you for taking the time to leave feedback on your recent hire. We are happy to hear the service we provided met your expectations. Regards, LCH.

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Trusted Customer

3 days ago

Date of purchase: 06/06/2025

Good

Sarah

LCH

3 days ago

Good Afternoon, Thank you for taking the time to leave feedback on your recent hire. Regards, LCH.

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Trusted Customer

5 days ago

Date of purchase: 07/06/2025

Great service car delivered promptly

Sarah

LCH

3 days ago

Good Morning, Thank you for taking the time to leave a review, your feedback is very much appreciated. Regards, LCH.

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Trusted Customer

6 days ago

Date of purchase: 06/06/2025

Super helpful. Always managed to speak to a human when I called

Sarah

LCH

6 days ago

Good Afternoon, Thank you for taking the time to leave a review. We are happy to hear our service met expectations and the LCH 'humans' were on help when needed! Regards, LCH.

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Trusted Customer

7 days ago

Date of purchase: 06/06/2025

Sunday phone call

All good, apart from being called at 6.30 pm on Sunday for a review not good

Sarah

LCH

6 days ago

Thank you for taking the time to leave feedback on your hire. We do apologise for reaching out to you on a Sunday, it was never our intention to disrupt any of your personal time. However, as a vehicle breakdown provider, our services are run 7 days a week to ensure customers are kept mobile. In future, if there is a better time or preference on contact times, please do let us know, and we would be more than happy to update our records for your hire accordingly. Regards, LCH.

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About LCH

Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.

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0345 890 1000

390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom