Fast service & delivery but NOT the product/item you have advertised & that I ordered. Very poor quality!!
Rachel Jennetti
Poolsupplies.com
2 years ago
Hi Brenda! We apologize for the inconvenience. We would love to help you resolve this issue. Please contact our team of customer support experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance. Thank you for your feedback.
BC
Brenda Calhoun
2 years ago
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Rachel Jennetti
Poolsupplies.com
2 years ago
Hi Brenda! We apologize for the inconvenience. This is not a typical experience with our Unsinkable Molly Brown float and we apologize for the mishap. The customers' bank must process all refunds which may take up to five days to be shown on your account, similar to all retail experiences. We apologize you felt your experience was less than satisfactory, and we hope you have a fantastic day. Happy swimming!
I love your company!! Your products sell themselves. I have purchased a good amount of chemicals and pool lights. I have watched YouTube examples on how to do this and that which helped me a great...
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Tyler Jones
Poolsupplies.com
2 years ago
Thank you so much for being a loyal customer! It means a lot to us. We truly appreciate it.
Product reviews
Tyler Jones
Poolsupplies.com
2 years ago
Our chlorine tablets are individually wrapped to try contain the full chlorine tablet if any were to chip off during transport. This ensures you are always putting the correct amounts in your pool. This is still a fantastic suggestion and we are constantly looking for ways to improve! Thank you for this feedback.
Tyler Jones
Poolsupplies.com
2 years ago
Thank you so much for choosing PoolSupplies.com. Please let us know if you have any questions.
Thank you for the great feedback! Please let us know if you have any questions.
Product reviews
Tyler Jones
Poolsupplies.com
2 years ago
Perfect! All things we love to hear.
Date of purchase: 19/11/2023
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Christy Hockaday
Feefo Verified
2 years ago
What Christy Hockaday said about Poolsupplies.com:
Pool cover was as advertised. It arrived earlier than expected. So far it's been an excellent product. Will see how it hold up this winter. Would definitely order here again.
Tyler Jones
Poolsupplies.com
2 years ago
We take pride in our fast shipping speeds! Thank you for the kind words.
Product reviews
Tyler Jones
Poolsupplies.com
2 years ago
Thank you for taking the time out to leave this honest feedback!
Date of purchase: 09/11/2023
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Robert Munro
Feefo Verified
2 years ago
What Robert Munro said about Poolsupplies.com:
Item came two days later than delivered time told. Other than that. I got my filter and a week later about to install it. We shall see !!!?
Tyler Jones
Poolsupplies.com
2 years ago
Thank you for this honest feedback! Please let us know if you have any other questions.
Product reviews
Tyler Jones
Poolsupplies.com
2 years ago
Please let us know if you need help with anything!
Was having a little complication with ordering. I called on a Sunday around 2-3 o’clock. I was serviced right away! I purchased a diving board cover and it came in a few days! I will be ordering from...
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Tyler Jones
Poolsupplies.com
2 years ago
We love our customer service team! Thank you so much for leaving this great feedback.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
