Ohh heck yes, we will def buy from you again!! In the years of having our pool, the numerous winter covers we’ve purchased, this is by far the best one yet. We will def recommend you to others!!!...
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Tyler Jones
Poolsupplies.com
2 years ago
Thank you so much for the kind words! We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Product reviews
Tyler Jones
Poolsupplies.com
2 years ago
Thank you so much for this great feedback!
Date of purchase: 06/10/2023
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LOUETTA SHIPLET
Feefo Verified
2 years ago
What LOUETTA SHIPLET said about Poolsupplies.com:
I am surprised that you sent inferior water bags even to replace the leaking ones. Some of them leaked but with the extra 2 your sent, we got enough. Some of the filling holes were set so far to...
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Rachel Jennetti
Poolsupplies.com
2 years ago
Hello Louetta! We understand your frustration, and we sincerely apologize for this situation. We would love to assist you further, and we would like to encourage you to speak with our customer support team again so that we may help you solve this situation. Please contact our customer support team again at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance. Thank you for your feedback, and we are so glad you are enjoying your Winter cover!
Product reviews
Rachel Jennetti
Poolsupplies.com
2 years ago
Hi Louetta! Thank you for your feedback. We are so glad to hear that you are enjoying your Winter Cover!
Rachel Jennetti
Poolsupplies.com
2 years ago
Hello Louetta! We apologize for the inconvenience. We would love to assist you further with this issue, and we encourage you to speak to our customer support team so that we can resolve this issue for you. Please contact them at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance. Thank you for your feedback!
Date of purchase: 23/09/2023
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Tim Young
Feefo Verified
2 years ago
What Tim Young said about Poolsupplies.com:
Good price fast shipping
Tyler Jones
Poolsupplies.com
2 years ago
Thank you for the kind words!
Product reviews
Date of purchase: 08/10/2023
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Trusted Customer
Feefo Verified
2 years ago
Efficient service and my cover arrived on the day promised. Good quality material.
Tyler Jones
Poolsupplies.com
2 years ago
All things we love to hear! Thank you for the great review.
Product reviews
Tyler Jones
Poolsupplies.com
2 years ago
We appreciate the great feedback.
Date of purchase: 08/10/2023
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Shela Story Bird
Feefo Verified
2 years ago
What Shela Story Bird said about Poolsupplies.com:
I gave 3 stars because the pool cover is good, seems strong enough to hold up over the winter.
However, the pump I received is absolutely terrible. It's pumping a mere trickle of water. At the...
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Rachel Jennetti
Poolsupplies.com
2 years ago
Hello Thomas! We appreciate your honest feedback, and we would love to assist you with your pump. It may be an issue that our technical support specialist can assist with. Please contact our customer support team for assistance at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST.
TB
Thomas Buck
2 years ago
Updated rating to 5 stars, as customer service was prompt to reply.
My issue with the pump is resolved.
Product reviews
Rachel Jennetti
Poolsupplies.com
2 years ago
Hi Thomas! We're glad that you enjoy your Buffalo Blizzard Winter Cover!
Rachel Jennetti
Poolsupplies.com
2 years ago
Hi Thomas! This sounds like an issue that we should be able to troubleshoot! Please contact our customer support team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance and troubleshooting! Thank you for your feedback!
TB
Thomas Buck
2 years ago
I'm updating my rating. The pump is running fine, and customer service was quick to respond.
My issue with the pump is resolved
I contacted them about an issue I had with the Buffalo Blizzard winter cover I purchased from them. Sam got back to me immediately. First issue I had was the cable was too short. Sam sent me a...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.