Please let us know if you need help with anything!
Trusted Customer
2 years ago
I wanted a solid cover that will not let water through. This looks like mesh. Will water go through it? Please let me know.
Rachel Jennetti
Poolsupplies.com
2 years ago
Hi there! Our Rip Stopper covers are solid covers. If you have received the incorrect cover or have questions, please contact our customer support team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST. Thank you for your feedback!
Trusted Customer
2 years ago
Thank you for clarifying the info on my cover.
Product reviews
Rachel Jennetti
Poolsupplies.com
2 years ago
Hello! Our RipStopper covers are solid winter covers and not made of mesh. They should not be going through the pool. Please contact our customer support team for support with your winter cover. You can reach them at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST. Thank you for your feedback!
Trusted Customer
2 years ago
Thanks for the info I needed. I’ll use the cover.
Date of purchase: 05/10/2023
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Trusted Customer
Feefo Verified
2 years ago
The reel is cheap and the bearings for each end want to fall off if 2 people are not working together.
Rachel Jennetti
Poolsupplies.com
2 years ago
Hi there! We apologize that you are not satisfied with your solar reel. Some of our products may require additional hands to complete the installation of the product. We would love to assist you with your issue. Please contact our customer support team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance. Thank you for your feedback!
Product reviews
Rachel Jennetti
Poolsupplies.com
2 years ago
Hello! We are sorry you are unsatisfied with your solar reel. We can assure you that we provide the best product possible for the best price possible. If you would like assistance with your solar reel, please contact our customer support team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST. Thank you for your feedback!
Good communication and fast shipping. I always knew the status of my order.
Tyler Jones
Poolsupplies.com
2 years ago
Thank you so much for the great feedback!
Product reviews
Tyler Jones
Poolsupplies.com
2 years ago
Thank you for the honest feedback.
Date of purchase: 11/10/2023
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Cheryl Foster
Feefo Verified
2 years ago
What Cheryl Foster said about Poolsupplies.com:
Several packets were torn, there was an ageacide included. Overall unimpressed.
Rachel Jennetti
Poolsupplies.com
2 years ago
Hi Cheryl! We are so sorry you are experiencing this issue. We can assure you that this is not typical for our closing kits, and we would love to assist you with your order. Please contact our team of customer support experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance with your order. Thank you for your feedback!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
