Poolsupplies.com is no longer an active Feefo customer
Displaying all 16,729 reviews
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Melinda Oliver-smith
Feefo Verified
2 years ago
What Melinda Oliver-smith said about Poolsupplies.com:
I still haven't received my refund for the blizzard blocks I returned.....
Rachel Jennetti
Poolsupplies.com
2 years ago
Hello Melinda. We apologize for the inconvenience, and we tried to communicate with you as best we could to attempt to resolve your issue. If you would like further assistance with your order, you can contact our customer service experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST. Thank you for your feedback!
Product reviews
Rachel Jennetti
Poolsupplies.com
2 years ago
Hello Melinda! We apologize for the inconvenience. We would love to help you with this issue. Please contact our customer support team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance. Thank you for your feedback!
Rachel Jennetti
Poolsupplies.com
2 years ago
Hi Melinda! We are sorry your cover was too small. I have let our customer service lead know about your notes on our customer service team, and we appreciate your feedback. We always try to do our best to resolve the issues that arise, but it seems that there were no issues with the closing kit that you described, which is why you were not offered a refund on that product. If you would like more information on our products, customer service, or pool covers, please contact our customer support team again. You can reach them at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST. Thank you!
Date of purchase: 21/09/2023
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Bonnie Olson
Feefo Verified
2 years ago
What Bonnie Olson said about Poolsupplies.com:
I have received everything I have ordered from them. I am very satisfied.
Tyler Jones
Poolsupplies.com
2 years ago
All things we love to hear!
Product reviews
Date of purchase: 26/09/2023
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Angela Horvath
Feefo Verified
2 years ago
What Angela Horvath said about Poolsupplies.com:
Always good Service . Not their fault but I was disappointed the winter pool cover delivered was damaged.
Rachel Jennetti
Poolsupplies.com
2 years ago
Hello Angela, we appreciate you reaching out. We would love to help you with this issue. Please contact our customer support team and we would love to assist you with this issue. You can reach them at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST. Thank you for your feedback!
Product reviews
Rachel Jennetti
Poolsupplies.com
2 years ago
Hi Angela! We apologize for the inconvenience. We would love to assist you with this issue. Please contact our customer support team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance. Thank you for your feedback!
Date of purchase: 26/09/2023
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Jeff Pocklesimer
Feefo Verified
2 years ago
What Jeff Pocklesimer said about Poolsupplies.com:
Works good to close pool. Great product.
Tyler Jones
Poolsupplies.com
2 years ago
Please let us know if you need help with anything!
We have purchased from Poolsupplies for a few years. Have been very satisfied with their products and quick delivery. So far, we have never had to call customer service with any problems.
Whenever I order from Poolsupplies.com, it always arrives quickly and packed well (i.e. not damaged). They are my go-to site when I need something for my pool.
Tyler Jones
Poolsupplies.com
2 years ago
That is great to hear! Thank you for the kind words.
Product reviews
Tyler Jones
Poolsupplies.com
2 years ago
We appreciate you taking the time out to leave this great feedback! Thank you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
