Thank you for your feedback.
It's great to read that you found enjoyed your recent tour. Our Products team work hard to put together insightful and interesting tours, so it's great to see that this is being picked up by our customers.
I'm pleased that you found our staff to be knowledgeable, I'll be sure to pass this on to our Reservations team who I'm sure will be pleased to hear that they're doing a good job.
We hope to see you again soon on another tour.
Kind regards,
Rebecca