Kinetik Wellbeing Shop Reviews

Hello - I’m very sorry to hear that your order hasn’t been delivered. I’m going to check the status of your report of the non-delivery and your request for a refund and ask the customer care team to respond with a solution.

Thank you for your feedback. I believe our customer care team have been in contact with you and have informed you that the delivery had a customs issue and the item has now been returned to UK port. A full refund has been offered, and the refund will take 3-7 workings days to process. We do apologise on behalf of the delivery company and the inconvenience caused.

Hello - I believe our customer care team has contacted you because according to Evri (the courier) the order was delivered and left in your porch at 10.12am on 24/9/22.

Please respond. Our customer team is busy investigating your delivery issue as the item has been reported delivered on Saturday 24th. We apologise on behalf of the delivery company. They will in touch with you today. Thank you for your feedback, for future order queries please contact our customer care team at customercare@kinetikwellbeing.com.