I have after numerous correspondence with customer care, still not been sent a link to register which means they don't ship my test. I ordered over a month ago.
Date of purchase: 02/12/2022
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Fiona Deane
Feefo Verified
3 years ago
What Fiona Deane said about Kinetik Wellbeing Shop:
Awful. Ordered inner ear probe covers. Received TENS pads. Have had no reply to message left on website or to email.
Mark
Kinetik Wellbeing Shop
3 years ago
Hello - we are really sorry to hear this. We know how frustrating it is to receive the wrong product and made worse when you don’t receive a response. I have forwarded this issue to the customer care team and they will contact you to solve this problem. We apologise sincerely for this inconvenience.
Trusted Customer
3 years ago
Its over a week since your response. When am I going to recieve the goods I ordered, for which I have already paid?
Product reviews
Mark
Kinetik Wellbeing Shop
3 years ago
Hello - we are really sorry to hear this. We know how frustrating it is to receive the wrong product and made worse when you don’t receive a response. I have forwarded this issue to the customer care team and they will contact you to solve this problem. We apologise sincerely for this inconvenience.
Date of purchase: 13/12/2022
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Peter Kirwan
Feefo Verified
3 years ago
What Peter Kirwan said about Kinetik Wellbeing Shop:
Up to now i haven't received my item and i sent a message about it and no one contact me about my stuff that i pay for its not going for me and i here Notting from the company that i both it from on...
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Mark
Kinetik Wellbeing Shop
3 years ago
Hello, we are sorry to hear you’ve not yet received your order. We know how frustrating this can be. Please email the customer care team customercare@kinetikwellbeing.com and they will investigate what’s happened to your delivery and revert with a solution. Please accept our apologies for the inconvenience.
Kinetik Wellbeing provide award winning, affordable and accurate range of products allow you to independently take control of your Health and Wellbeing through regular checks and treatment in the comfort of your own home.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Kinetik Wellbeing provide award winning, affordable and accurate range of products allow you to independently take control of your Health and Wellbeing through regular checks and treatment in the comfort of your own home.