My WBP3 will not read my BP and customer service do not reply. I have followed instructions very carefully. I am a retired lab techician.
Lauren
Kinetik Wellbeing Shop
3 years ago
Thank you for your feedback, our customer care team works very hard to respond to all cases within 24 hours of receiving your case on Monday at 11am in some cases if there are urgent cases we prioritise them accordingly. Your case has been logged and our team will be in touch shortly to resolve the issue today. We do apologise for the delay. We do our absolute best to look after all our customers in a timely manner. Thank you, team Kinetik
Product reviews
Date of purchase: 15/03/2023
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Julie Markham
Feefo Verified
3 years ago
What Julie Markham said about Kinetik Wellbeing Shop:
Great service, fast delivery and well packed.
Product reviews
Date of purchase: 10/03/2023
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Nigel Robinson
Feefo Verified
3 years ago
What Nigel Robinson said about Kinetik Wellbeing Shop:
I made enquiries about my existing oximeter which I had for 3years as my Doctor advised me to purchase a new one. Their customer service were very helpful with advice etc. I ended up buying a new one...
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Product reviews
Date of purchase: 08/03/2023
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Kurt Hughes
Feefo Verified
3 years ago
What Kurt Hughes said about Kinetik Wellbeing Shop:
Trouble with both machines, was told I'd be called to run checks, that call has still yet to come. Replacement pads arrived ,no problem with them only they're on 2 machines that dont work!
Lauren
Kinetik Wellbeing Shop
3 years ago
Thank you for your feedback. Your call was taken on 10/03/23. All calls and cases are logged. The customer care team did call back the same day. We do our best to contact customers with troubleshooting the same day. All customers are informed for the best troubleshooting steps are via email, website, or youtube. We shall have one of our customer care team email you today and call you again. We look forward to helping you resolve your issue. Thank you, Team Kinetik.
Kinetik Wellbeing provide award winning, affordable and accurate range of products allow you to independently take control of your Health and Wellbeing through regular checks and treatment in the comfort of your own home.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Kinetik Wellbeing provide award winning, affordable and accurate range of products allow you to independently take control of your Health and Wellbeing through regular checks and treatment in the comfort of your own home.