I still haven't received my order. It's been nearly 2 weeks. I was given the option to divert my parcel to collect from a local drop off point that was open late. I was then told that Kinetik...
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Lauren
Kinetik Wellbeing Shop
3 years ago
Thank you for leaving your review. As the order was placed to deliver to a parcel shop, we, unfortunately, do not deliver medical items to Parcel shops . Our customer care team had been in contact to relay this information. If the delivery option is changed or updated by the customer this can delay the delivery. On behalf of the delivery company offering divert package options to customers for their convenience, this would be under the customer's responsibility after purchase. We are aware that the item has not been received. The refund has been actioned by our team, please confirm with your bank for further details as this can take 3-7 days or 30 depending on the bank.
Kinetik Wellbeing provide award winning, affordable and accurate range of products allow you to independently take control of your Health and Wellbeing through regular checks and treatment in the comfort of your own home.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Kinetik Wellbeing provide award winning, affordable and accurate range of products allow you to independently take control of your Health and Wellbeing through regular checks and treatment in the comfort of your own home.