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Kinetik Wellbeing Shop Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,401 reviews

Trusted Customer

Feefo Verified

5 years ago

Exactly what we needed, thanks

Just what we were looking for.

Product reviews

Date of purchase: 13/03/2021

Trusted Customer

Feefo Verified

5 years ago

Good but expensive

Excellent product though a little expensive

Date of purchase: 11/03/2021

Trusted Customer

Feefo Verified

5 years ago

First class and very quick to replace faulty item.

Date of purchase: 11/03/2021

stephen price

Feefo Verified

5 years ago

What stephen price said about Kinetik Wellbeing Shop:

very prompt

Product reviews

Date of purchase: 06/03/2021

Peter Gruenewald

Feefo Verified

5 years ago

What Peter Gruenewald said about Kinetik Wellbeing Shop:

Avoid poor customer service

Order 2 items from this firm only one arrived left phone message call not returned then phone again and took them ages to admit don’t not send full order Very poor

Mark

Kinetik Wellbeing Shop

5 years ago

Hello, we are sorry to hear you’ve had a problem with your recent purchase. If you have still not received the 2nd product please email the customer care team customercare@kinetikwellbeing.com and they will investigate and revert with a solution. Please accept our apologies for this inconvenience. Rest assured we will use your feedback to improve our customer service.

Date of purchase: 11/03/2021

Martine Borthwick

Feefo Verified

5 years ago

What Martine Borthwick said about Kinetik Wellbeing Shop:

Great product but Customer Service needs some improvements

Bought a pack of 4 pads but one is faulty. I have been trying to email and call them for a week to replace but only just managed to speak with someone. Customer service could be improved as no reply...

Mark

Kinetik Wellbeing Shop

5 years ago

Hello - we are pleased you are happy with the product and we apologise that our speed of response has failed to meet the standards we set ourselves. Your feedback will be used to ensure we improve our performance in this important area of customer service. We appreciate you taking the time to leave a comment and once again apologise for the inconvenience. Best wishes.

Product reviews

Date of purchase: 11/03/2021

Trusted Customer

Feefo Verified

5 years ago

After my first product was deemed to be faulty, I was sent a replacement which works perfectly. Thank you William.

Product reviews

Date of purchase: 04/03/2021

Dennis Saul

Feefo Verified

Birkenhead

5 years ago

What Dennis Saul said about Kinetik Wellbeing Shop:

Good product. A1 service.

No complaints, speedy, efficient service. Good price. Well made product.

Product reviews

Date of purchase: 03/03/2021

Trusted Customer

Feefo Verified

5 years ago

Perfect from ordering to delivery.

Very pleased with the service. The items I ordered were exactly what I was looking for and delivered much quicker than I expected - 2 days! I will definitely be using them again.

Product reviews

Date of purchase: 08/03/2021

Trusted Customer

Feefo Verified

5 years ago

Good service and prompt delivery.

Date of purchase: 07/03/2021

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Kinetik Wellbeing Shop Reviews

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