My first unit turned out to have a fault, but after speaking to the helpline number, I was sent a free return postage label, and a replacement was despatched promptly.
The replacement unit is...
Have now made several purchases from Kinetik, all have been smooth with good communications & speedy delivery.
Date of purchase: 04/11/2021
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Michael Powell
Feefo Verified
4 years ago
What Michael Powell said about Kinetik Wellbeing Shop:
Still not received this item.
Mark
Kinetik Wellbeing Shop
4 years ago
Hello, we are very sorry to hear you’ve not received the ear and forehead thermometer. Please email the customer care team customercare@kinetikwellbeing.com and they will investigate and revert with a solution. Please accept our apologies for any inconvenience.
Mark
Kinetik Wellbeing Shop
4 years ago
Hello I believe the courier lost the first order and we are sending another. I trust that will arrive very soon. We are sorry for this inconvenience and hope you’ll be happy with the product.
Kinetik Wellbeing provide award winning, affordable and accurate range of products allow you to independently take control of your Health and Wellbeing through regular checks and treatment in the comfort of your own home.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Kinetik Wellbeing provide award winning, affordable and accurate range of products allow you to independently take control of your Health and Wellbeing through regular checks and treatment in the comfort of your own home.