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Kinetik Wellbeing Shop Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,401 reviews

Ray

Feefo Verified

Ipswich

4 years ago

What Ray said about Kinetik Wellbeing Shop:

Brilliant

I had the need to return an item and spoke to Lauren. This is how customer service should be Friendly, Efficient and extremely helpful and resolved the problem quickly Would certainly recommend

Product reviews

Date of purchase: 23/01/2022

Trusted Customer

Feefo Verified

4 years ago

Safe and efficient delivery

The item was delivered Safely and in good time. Despite finding it difficult to use, it was delivered in excellent condition.

Product reviews

Date of purchase: 27/01/2022

Trusted Customer

Feefo Verified

4 years ago

My Automatic Blood Pressure Monitor - TMB-1970

Fast tracked delivery, but wouldn't buy again because it doesn;t work correctly. Because of Covid I wasn't able to return it and Kinetik doesn't offer a collection service for returns. So, I binned...

Mark

Kinetik Wellbeing Shop

4 years ago

Hello, we are sorry to read about your experience with our blood pressure monitor. I’m sure you’re fully aware that our blood pressure is changing all the time. It can depend on whether we’ve been resting or exercising or walking etc. It can also change from being in different environments / locations. Even within the space of 5 minutes we can get 3 different readings. As said, I’m sure you know all this and took it into account when making your assessment. You can be assured that all our blood monitors have been tested to class II standards and are certified medical devices. Our customer care team are aware of your concerns and they will be in touch with you again today to offer you a full refund; we at Kinetik are always here to listen to our customers.

Product reviews

Mark

Kinetik Wellbeing Shop

4 years ago

Hello, we are sorry to read about your experience with our blood pressure monitor. I’m sure you’re fully aware that our blood pressure is changing all the time. It can depend on whether we’ve been resting or exercising or walking etc. It can also change from being in different environments / locations. Even within the space of 5 minutes we can get 3 different readings. As said, I’m sure you know all this and took it into account when making your assessment. You can be assured that all our blood monitors have been tested to class II standards and are certified medical devices. Our customer care team are aware and they will be in touch with you again today to offer you a full refund; we at Kinetik are always here to listen to our customers.

Date of purchase: 07/11/2021

Peter

Feefo Verified

4 years ago

What Peter said about Kinetik Wellbeing Shop:

Good service as normal

Product reviews

Date of purchase: 30/01/2022

Trusted Customer

Feefo Verified

4 years ago

I had an issue with tens machine pads Kinetik replaced them straight away.

The sticky part of my tens machine pads came away and after forwarding a photo of said pads the sent out a new set within days.

Date of purchase: 31/01/2022

Annette Islei

Feefo Verified

4 years ago

What Annette Islei said about Kinetik Wellbeing Shop:

helpful customer service

I was having problems with the device, but customer service responded well and their advice seems to have solved the problem.

Product reviews

Date of purchase: 29/01/2022

Trusted Customer

Feefo Verified

4 years ago

Excellent customer service.

Prompt and easy purchase. Excellent product and great machine for the price.

Product reviews

Date of purchase: 26/01/2022

Raymond Chaarnock

Feefo Verified

4 years ago

What Raymond Chaarnock said about Kinetik Wellbeing Shop:

Excellent service as always

Fast and efficient delivery as always can always rely on Kinetic Wellbeing.

Product reviews

Date of purchase: 21/01/2022

Trusted Customer

Feefo Verified

4 years ago

.Heart monitor WBP1

Excellent product and customer service, highly recommend

Product reviews

Date of purchase: 25/01/2022

Ken White

Feefo Verified

Kirkcaldy

4 years ago

What Ken White said about Kinetik Wellbeing Shop:

The time from ordering to delivery of the product was very quick.

Product reviews

Date of purchase: 20/01/2022

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Kinetik Wellbeing Shop Reviews

Smart Blood Pressure Monitor - TMB-2088More reviews of this product (9)View product websiteExcellent quality. Easy to use once instructions thoughly digested

Finger Pulse Oximeter (Sp02) - JPD500EMore reviews of this product (15)View product websiteItem returned as faulty. Return was professionally dealt with

Fully Automatic Blood Pressure Monitor - WBP1More reviews of this product (157)View product websiteI am finding the monitor difficult to use so cannot really comment on it's quality - i am waiting for someone to assist me with using it.

Sterile Lancets – Pack of 300More reviews of this product (45)View product websiteHave using these for years

Blood Glucose Test Strips – Pack of 100More reviews of this product (192)View product websiteHave been using these for years

Finger Pulse Oximeter (Sp02) - JPD500EMore reviews of this product (15)View product websiteNeeds technique to get reliable readings - in my case, warming my fingers adequately may be the trick. So it is quite a sensitive piece of equipment. Small and neat.

TENS Replacement USB Cable (TD3)More reviews of this product (3)View product websiteEasy to order replacement cable.

TENS Replacement Pads (TD2 & TD3) Pack of 4More reviews of this product (145)View product websitePrompt service.Excellent value for money

Thermometer Probe Covers (20 Per Box)More reviews of this product (22)View product websiteExcellent service and delivery time

Fully Automatic Blood Pressure Monitor - WBP1More reviews of this product (157)View product websiteGreat product and customer service, highly recommend

Fully Automatic Blood Pressure Monitor - WBP1More reviews of this product (157)View product websiteWorks as expected, and appears to be accurate.

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