Tried to contact kenwood on a separate issue by their customer service email. This was 5 days ago, no reply except for automated email back.
Gemma
Kenwood
2 years ago
Good Morning
Thank you for leaving your feedback I can see that your issue was made and raised through Kenwood France if you wanted to contact our team in the UK regarding your UK purchase you can do so via the link below.
https://www.kenwoodworld.com/en-gb/contact-us
Many Thanks
Gemma
Product reviews
Date of purchase: 12/03/2024
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Trusted Customer
Feefo Verified
2 years ago
Satisfied with delivery
Product reviews
Gemma
Kenwood
2 years ago
Good Morning,
Thank you for taking the time to leave a review.
We are sorry that you are disappointed with your toaster and would like to rectify this immediately for you.
I have reached out via email so have this issued sorted.
Many Thanks
Gemma
Date of purchase: 12/03/2024
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Trusted Customer
Feefo Verified
2 years ago
Satisfied with service
Satisfied with delivery
Recommends
Service was excellent
Very quick when I sent a query
Told exactly what to do when I returned a product, very easy to follow
Product reviews
Date of purchase: 11/03/2024
0
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SH
SHEHZAD
Feefo Verified
Aberdeen
2 years ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 11/03/2024
0
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SA
Salma
Feefo Verified
2 years ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 15/01/2024
0
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Trusted Customer
Feefo Verified
2 years ago
Satisfied with delivery
Recommends
Arrived sooner than expected,well packaged
Product reviews
Date of purchase: 11/03/2024
0
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TC
Trusted Customer
Feefo Verified
Liverpool
2 years ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 11/01/2024
0
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JU
Julie
Feefo Verified
Aberdeen
2 years ago
Satisfied with delivery
Recommends
What Julie said about Kenwood:
Good communication by email. Efficient service. Item arrived as expected.
With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking