Good Morning,
Thank you for bringing this to our attention, and for sharing your experience. We apologise for the inconvenience you've experienced, and we understand your frustration,
With regards to the alignment this is a safety feature and ensure that all parts are locked in to place correctly before any power is emitted to the machine.
Please know that our customer care team is always here to help if you need any assistance and can be reached via the link below.
https://www.kenwoodworld.com/en-gb/contact-us
Many thanks
Gemma, Kenwood UK
Date of purchase: 19/07/2024
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Trusted Customer
Feefo Verified
1 year ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 07/02/2025
0
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NP
Nigel P
Feefo Verified
Leeds
1 year ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 07/02/2025
0
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TC
Trusted Customer
Feefo Verified
SUTTON COLDFIELD
1 year ago
Satisfied with delivery
Recommends
What Trusted Customer said about Kenwood:
Service was great. The delivery man brought the parcel into my house for me as it was a bit awkward for me to do it alone.
It was well packed.
The instructions for safety, use and cleaning are clear...
Read more
Product reviews
Date of purchase: 07/02/2025
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MA
Margaret
Feefo Verified
Stourbridge
1 year ago
Satisfied with delivery
Does not recommend
What Margaret said about Kenwood:
Very good
Product reviews
Date of purchase: 07/02/2025
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OH
Ohm
Feefo Verified
Gwynedd
1 year ago
Satisfied with delivery
Recommends
What Ohm said about Kenwood:
Delivered very quickly.
Product reviews
Date of purchase: 16/07/2024
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MA
Mat
Feefo Verified
Leamington Spa
1 year ago
Satisfied with delivery
Does not recommend
Product reviews
Gemma
Kenwood
1 year ago
Good Morning,
Thank you for bringing this to our attention, and for sharing your experience.
Your feedback helps us to continually improve our products and services and better meet the needs of our valued customers like yourself.
Please know that our customer care team is always here to help if you need any assistance and can be contacted directly via the link below.
https://www.kenwoodworld.com/en-gb/contact-us
Many thanks
Gemma, Kenwood UK
Date of purchase: 19/07/2024
0
Share
Trusted Customer
Feefo Verified
1 year ago
Satisfied with delivery
Recommends
Product reviews
Gemma
Kenwood
1 year ago
Good Morning,
Thank you for your recent review and for sharing your experience with Kenwood.
Your feedback is incredibly valuable to us and we apologise for any inconvenience you may have experienced.
Your input helps us to continually improve our products and services and better meet the needs of our valued customers like yourself.
Many thanks
Gemma, Kenwood UK
With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking