Bought to replace a broken old Kitchenaid. Beautiful looking and well built (sturdy) machine, but sadly style over substance. The bowl has no handle, very awkward to remove and empty contents. The...
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Value for money : Substandard
Design : Substandard
Ease of use : Substandard
Ease of cleaning : Good
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Gemma
Kenwood
1 year ago
Good Morning,
Thank you for taking the time to share your experience with Kenwood.
We are sorry for the issues you have experienced, did you know that the bowl tools can be height adjusted so that the either sit lower or higher in the bowl as required? I have popped a short video below on how to do this.
https://www.youtube.com/watch?v=io-36JR5hp4
regarding creaming beater there will be slight movement as the rubber has very tight contact with the metal bowl to ensure ingredients such as butter and sugar are creamed together well.
If you have any further questions our customer care team can be reached via the link below.
https://www.kenwoodworld.com/en-gb/contact-us
many thanks
Gemma, Kenwood UK
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With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking
