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4.9
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Dealing with Customer Complaints and Confrontation

4.8
/5

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4

ratings

over the past year

Dealing with Customer Complaints and Confrontation

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Displaying all 37 reviews
ST
Stewart
12 months ago
Date of purchase: 29/06/2023
Dealing with Customer Complaints and Confrontation
Trusted Customer
12 months ago
Date of purchase: 29/06/2023
Dealing with Customer Complaints and Confrontation
SC
Scott
12 months ago
Date of purchase: 29/06/2023
Dealing with Customer Complaints and Confrontation
how to deal with difficult people
Trusted Customer
12 months ago
Date of purchase: 29/06/2023
Dealing with Customer Complaints and Confrontation
The course was very helpful in understanding how to deal with a customer in a more positive and respectful way. It has also allows me to implement this knowledge to face to face experience with the em
...
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Trusted Customer
1 year ago
Date of purchase: 24/11/2022
Dealing with Customer Complaints and Confrontation
TR
Trish
1 year ago
Date of purchase: 17/11/2022
Dealing with Customer Complaints and Confrontation
It showed me how important communication is and the way it is delivered can give a totally different outcome.
Trusted Customer
1 year ago
Date of purchase: 24/11/2022
Dealing with Customer Complaints and Confrontation
The content was interesting, and a lot of it was new to me, however there was a lot of re-iteration and some of the content wasn't clear until the end of the discussion about it.
IV
Ivan
1 year ago
Date of purchase: 10/11/2022
Dealing with Customer Complaints and Confrontation
Very informative, with great examples and explanations of how to conduct oneself when dealing with issues and problems
MA
Matt
1 year ago
Date of purchase: 24/11/2022
Dealing with Customer Complaints and Confrontation
Great course, very helpful in bringing colleagues together.
GE
Gemma
1 year ago
Date of purchase: 24/11/2022
Dealing with Customer Complaints and Confrontation
The content of the course was very detailed to give us all refreshed ideas on communication.
About Kent Trainers
A leading provider of personal and business training courses across the South East, Kent Trainers offer a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams. Courses can be delivered either in-person or online. In addition, we provide customers with in-house training solutions, tailor-made to their business needs and learning objectives.
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4, Bathurst Road,, Folkestone, Kent, CT20 2NJ, United Kingdom
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About Kent Trainers
A leading provider of personal and business training courses across the South East, Kent Trainers offer a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams. Courses can be delivered either in-person or online. In addition, we provide customers with in-house training solutions, tailor-made to their business needs and learning objectives.