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Kent Trainers
https://www.kenttrainers.co.uk
Service
4.9
/5
Product
4.8
/5
Merchant Logo
Kent Trainers
https://www.kenttrainers.co.uk
Service
4.9
/5
Product
4.8
/5
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Dealing with Customer Complaints and Confrontation

4.9
/5

5

4

3

2

1

11

1

0

0

0

12

ratings

over the past year

Dealing with Customer Complaints and Confrontation

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AL
Alex
Beckenham
1 month ago
Date of purchase: 13/05/2025
Dealing with Customer Complaints and Confrontation
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Mark
Kent Trainers
1 month ago
Hello Alex, Thank you for the five-star rating on "Dealing with Customer Complaints and Confrontation." We're delighted you enjoyed it! We appreciate your feedback. Kind regards, Mark Kent Trainers Ltd
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Maddison
swanley
2 months ago
Date of purchase: 13/05/2025
Dealing with Customer Complaints and Confrontation
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Moses
Swanley
2 months ago
Date of purchase: 13/05/2025
Dealing with Customer Complaints and Confrontation
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The Customer Complaints and Confrontation training was extremely helpful in improving my approach to handling challenging enquiries. It provided valuable insight into identifying whether a customer...

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Trusted Customer
2 months ago
Date of purchase: 13/05/2025
Dealing with Customer Complaints and Confrontation
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It was very informative. I have come away with some very useful ideas and ways to handle customer complaints. Thank you to the Trainer Suzanne Shaw.
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Trusted Customer
2 months ago
Date of purchase: 13/05/2025
Dealing with Customer Complaints and Confrontation
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it was very useful as to how to deal with complaints in the proper, professional way
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Mark
Kent Trainers
2 months ago
Hello, Thank you for your 5-star review of our "Dealing with Customer Complaints and Confrontation" course. We're glad you found it useful. We appreciate you taking the time to share your experience. Kind regards, Mark Kent Trainers Ltd
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Trusted Customer
2 months ago
Date of purchase: 13/05/2025
Dealing with Customer Complaints and Confrontation
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The course was very involved with lots of participation from all. The trainer gave us lots to think about but made the day fun as well.
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Trusted Customer
2 months ago
Date of purchase: 13/05/2025
Dealing with Customer Complaints and Confrontation
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NI
Nicola
swanley
2 months ago
Date of purchase: 13/05/2025
Dealing with Customer Complaints and Confrontation
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dealing with difficult people. How to be more assertive etc
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Lesleyanne
2 months ago
Date of purchase: 13/05/2025
Dealing with Customer Complaints and Confrontation
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I found this a really interesting course and will be recommending that the rest of my team also go on this in the future.
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Mark
Kent Trainers
2 months ago
Thank you so much for your feedback Lesleyanne. We're delighted that you enjoyed the course and look forward to seeing you again soon. Kind regards, Mark Mark Fryer Kent Trainers
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Trusted Customer
10 months ago
Date of purchase: 05/09/2024
Dealing with Customer Complaints and Confrontation
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The training provided was expertly presented and was delivered in a way which was suitable for all staff with various levels of experience. The content was made appropriate for the roles of the...

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About Kent Trainers
A leading provider of personal and business training courses, Kent Trainers offers a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams. Courses can be delivered either in-person or online. In addition, we provide customers with in-house training solutions, tailor-made to their business needs and learning objectives.
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01732 808185
4, Bathurst Road,, Folkestone, Kent, CT20 2NJ, United Kingdom
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About Kent Trainers
A leading provider of personal and business training courses, Kent Trainers offers a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams. Courses can be delivered either in-person or online. In addition, we provide customers with in-house training solutions, tailor-made to their business needs and learning objectives.