How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dealing with Customer Complaints and Confrontation Reviews | Kent Trainers Reviews

Name: Dealing with Customer Complaints and Confrontation
Rating: 5 (56 reviews)

Displaying all 56 reviews

NA

Nathan

Feefo Verified

4 years ago

Dealing with Customer Complaints and Confrontation

View product website

Date of purchase: 21/05/2022

0

MA

Matthew

Feefo Verified

4 years ago

Dealing with Customer Complaints and Confrontation

View product website

Date of purchase: 21/05/2022

0

AS

Ashley

Feefo Verified

Nottingham

4 years ago

Dealing with Customer Complaints and Confrontation

View product website

Covered all topics, easy to follow, interactive, and made you think. Like how it covered internal customers as well as external

Date of purchase: 30/11/2021

0

Trusted Customer

Feefo Verified

4 years ago

Dealing with Customer Complaints and Confrontation

View product website

We have learnt to listen to our customers and have a better understanding of what the customer requires. learnt how to defuse the situation of an angry customer, hopefully this can now be put into...