The course was very helpful in understanding how to deal with a customer in a more positive and respectful way. It has also allows me to implement this knowledge to face to face experience with the...
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Date of purchase: 29/06/2023
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Trusted Customer
Feefo Verified
3 years ago
Dealing with Customer Complaints and Confrontation
The content was interesting, and a lot of it was new to me, however there was a lot of re-iteration and some of the content wasn't clear until the end of the discussion about it.
Date of purchase: 24/11/2022
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IV
Ivan
Feefo Verified
3 years ago
Dealing with Customer Complaints and Confrontation
A leading provider of personal and business training courses, Kent Trainers offers a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams.
Courses can be delivered either in-person or online. In addition, we provide customers with
in-house training solutions, tailor-made to their business needs and learning objectives.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A leading provider of personal and business training courses, Kent Trainers offers a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams.
Courses can be delivered either in-person or online. In addition, we provide customers with
in-house training solutions, tailor-made to their business needs and learning objectives.