it was very useful as to how to deal with complaints in the proper, professional way
Mark
Kent Trainers
1 year ago
Hello, Thank you for your 5-star review of our "Dealing with Customer Complaints and Confrontation" course. We're glad you found it useful.
We appreciate you taking the time to share your experience. Kind regards, Mark
Kent Trainers Ltd
Date of purchase: 13/05/2025
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Trusted Customer
Feefo Verified
1 year ago
Dealing with Customer Complaints and Confrontation
I found this a really interesting course and will be recommending that the rest of my team also go on this in the future.
Mark
Kent Trainers
1 year ago
Thank you so much for your feedback Lesleyanne. We're delighted that you enjoyed the course and look forward to seeing you again soon.
Kind regards,
Mark
Mark Fryer
Kent Trainers
Date of purchase: 13/05/2025
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Trusted Customer
Feefo Verified
1 year ago
Dealing with Customer Complaints and Confrontation
The training provided was expertly presented and was delivered in a way which was suitable for all staff with various levels of experience. The content was made appropriate for the roles of the...
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Date of purchase: 05/09/2024
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Claudia
Feefo Verified
Kent
1 year ago
Dealing with Customer Complaints and Confrontation
A leading provider of personal and business training courses, Kent Trainers offers a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams.
Courses can be delivered either in-person or online. In addition, we provide customers with
in-house training solutions, tailor-made to their business needs and learning objectives.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A leading provider of personal and business training courses, Kent Trainers offers a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams.
Courses can be delivered either in-person or online. In addition, we provide customers with
in-house training solutions, tailor-made to their business needs and learning objectives.