Course content was straight forward, not quite sure what else could be included, that would improve it.
A lot of it was common sense and found due to my experience (age) with time spent in many...
There is always something new to learn, despite how long you have spent in a customer service industry. New ways to look at the thinking, actions and reactions whilst at the same time refreshing the...
The course could have been more tailored to the specific job we are doing. For example, compliance is essentially asking for a lot of personal information and then dealing with clients who do not...
There were different parts throughout the course, where each person can take away and use in our environment to improve our Customer Service skills for our clients and other parties. It didn't...
A leading provider of personal and business training courses, Kent Trainers offers a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams.
Courses can be delivered either in-person or online. In addition, we provide customers with
in-house training solutions, tailor-made to their business needs and learning objectives.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A leading provider of personal and business training courses, Kent Trainers offers a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams.
Courses can be delivered either in-person or online. In addition, we provide customers with
in-house training solutions, tailor-made to their business needs and learning objectives.
