How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Johnsons Coaches Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

30,347 out of 30,346 reviews

Kay Moore

Feefo Verified

GBR

2 months ago

SNOWDON MOUNTAIN RAILWAY

More reviews of this product (6,656)View product website

the driver(Colin) was great. kind and friendly and very helpful. the attraction well the train was good but could do with a disability area. they requested i park the scooter in a set area which i...

Attraction : Substandard

Value for money : Good

Driver : Exceptional

Coach : Exceptional

Coach Cleanliness : Exceptional

Ellie

Johnsons Coaches

2 months ago

Thank you for your detailed feedback. We’re very sorry to hear about the difficulties you experienced with accessibility and mobility arrangements during the visit. We completely understand how distressing and disheartening that situation must have been. Your comments about the facilities, communication, and suitability for passengers with mobility needs are very important, and we will ensure they are reviewed carefully with the operator to help improve future planning and information provided to customers. We appreciate you taking the time to share this with us. 🚍

Date of purchase: 08/06/2026

Trusted Customer

Feefo Verified

2 months ago

Flying Scotsman at the ELR

More reviews of this product (6,656)View product website

I enjoyed the day and the journey on the Flying Scotsman. When I returned to the coach for the return journey, unfortunately I fell up the step which was situated across the alse just past the...

Attraction : Excellent

Value for Money : Excellent

Driver : Exceptional

Coach : Excellent

Coach Cleanliness : Excellent

Date of purchase: 13/06/2026

Trusted Customer

Feefo Verified

2 months ago

Peckover House & Gardens

More reviews of this product (6,656)View product website

This trip was not one of my favourites. We had too much time to kill as the house and gardens are small and the town centre had nothing to offer. The coach was the worst I have ever travelled on....

Attraction : Good

Value for Money : Good

Driver : Exceptional

Coach : Good

Coach Cleanliness : Exceptional

Date of purchase: 12/06/2026

Trusted Customer

Feefo Verified

2 months ago

SNOWDON MOUNTAIN RAILWAY

More reviews of this product (6,656)View product website

We had a marvellous day and the weather was perfect so we were able to get up to the summit

Attraction : Exceptional

Value for money : Exceptional

Driver : Exceptional

Coach : Exceptional

Coach Cleanliness : Exceptional

Date of purchase: 08/06/2026

Trusted Customer

Feefo Verified

2 months ago

SNOWDON MOUNTAIN RAILWAY

More reviews of this product (6,656)View product website

Great trip although thick cloud at the summit meant we couldn’t see anything. But we only had 30 minutes at the top anyway since we had to catch the last train back to the station. The coach was...

Attraction : Exceptional

Value for money : Excellent

Driver : Exceptional

Coach : Good

Coach Cleanliness : Exceptional

Date of purchase: 08/06/2026

Trusted Customer

Feefo Verified

2 months ago

Peckover House & Gardens

More reviews of this product (6,656)View product website

Beautiful house and gardens. Not quite as quiet in tghe gardens as expected as noisy traffic could be heard at times. House suited us as not flamboyantly furnished. Attracted to the visit as owned by...

Attraction : Exceptional

Value for Money : Exceptional

Driver : Exceptional

Coach : Excellent

Coach Cleanliness : Exceptional

Date of purchase: 12/06/2026

Trusted Customer

Feefo Verified

2 months ago

St Albans Express Excursion

More reviews of this product (5,450)View product website

It was incredibly busy in St Albans so I wouldn’t go there again on a Sunday. Also there was a fun run scheduled that day and the traffic/lack of parking didn’t help matters. Despite this, it was...

Value for Money : Exceptional

Driver : Exceptional

Coach : Excellent

Coach Cleanliness : Exceptional

Date of purchase: 14/06/2026

Trusted Customer

Feefo Verified

2 months ago

RAF Cosford Air Show

More reviews of this product (6,656)View product website

Excellent until half an hour wait because a stupid passenger got on the wrong coach the driver handled it extremely well but all in all had a great day thank you

Attraction : Exceptional

Value for Money : Exceptional

Driver : Exceptional

Coach : Exceptional

Coach Cleanliness : Exceptional

Date of purchase: 14/06/2026

Garrick Marshall

Feefo Verified

GBR

2 months ago

Talyllyn Railway Slate Trail

More reviews of this product (6,656)View product website

An excellent day. Only gripe is the noise and vibration from the aircon unit. This should have been sorted out before the coach was put into service. It was a real spoiler,

Attraction : Exceptional

Value for Money : Exceptional

Driver : Exceptional

Coach : Excellent

Date of purchase: 11/06/2026

Trusted Customer

Feefo Verified

2 months ago

Harry Styles - Coach Travel Only

More reviews of this product (90)View product website

The coach was 30 minutes late arriving at the Leamington Spa pick up point. There was no communication from the company as to why. I tried to call the operations line, but it rang out for 30...

Attraction : Exceptional

Value for Money : Excellent

Driver : Excellent

Coach : Excellent

Coach Cleanliness : Excellent

Date of purchase: 13/06/2026