Thoroughly enjoyed the tour. Minor changes in the hotel restaurant would really enhance the experience. More fruit at breakfast, little more choice in evening meal ( perhaps a salad and a fish every...
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Value for Money : Excellent
Itinerary : Excellent
Driver : Exceptional
Safe Operating Procedure : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Excellent
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We’re pleased to hear you thoroughly enjoyed the tour and appreciate your helpful suggestions regarding improvements to the hotel restaurant, including increased breakfast variety, additional evening meal choices, and more consistent service timing. Your comments have been noted and will be shared with the relevant teams.
Fantastic service, Excellent day out,
10 out of 10.
Attraction : Excellent
Value for Money : Exceptional
Driver : Exceptional
Coach : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We’re delighted you enjoyed your day out and that you received fantastic service throughout. We really appreciate your kind comments and your 10 out of 10 rating.
A very nice holiday with stunning views and, of course, lovely weather. Timings needed to be adjusted in some places but, apart from that, it was a very pleasant holiday.
Value for Money : Exceptional
Itinerary : Exceptional
Driver : Exceptional
Safe Operating Procedure : Exceptional
Courier : Excellent
Coach : Good
Hotel : Excellent
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We’re pleased to hear you enjoyed a very nice holiday with stunning views and lovely weather. We also appreciate your comments regarding timing adjustments in certain places, and we will ensure these are noted for review. We’re glad it was an overall very pleasant experience for you.
The places were sent around could been better were have been there.
Value for Money : Substandard
Itinerary : Substandard
Driver : Excellent
Courier : Good
Coach : Excellent
Hotel : Substandard
Coach Cleanliness : Good
Ellie
Johnsons Coaches
2 months ago
Thank you for your feedback. We’re sorry to hear the selection of stops didn’t meet your expectations. We regularly review our itineraries and will take your comments on board when planning future trips.
This was a significant birthday treat for me, my first visit to the Isles of Scilly, Johnson’s didn’t disappoint, The Atlantic Hotel was comfortable although the windows couldn’t be opened in my room...
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Value for Money : Exceptional
Itinerary : Exceptional
Driver : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Excellent
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
2 months ago
Thank you for taking the time to share such detailed feedback. We’re delighted to hear your birthday trip to the Isles of Scilly was so memorable and that you enjoyed the walks, gardens, and the support from our team.
We’re especially pleased to hear your kind comments about Neil, Sue, and our drivers and will ensure your praise is passed on to them. We also appreciate your comments regarding your hotel room and will bear this in mind when reviewing future arrangements.
We had a superb holiday & it certainly came up to our expectations.
Value for Money : Excellent
Itinerary : Excellent
Driver : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Excellent
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
2 months ago
Thank you for your feedback. We’re pleased to hear your holiday met your expectations and that you had a superb time. We hope to welcome you on another trip with Johnsons Coaches in the future.
Overall, an enjoyable holiday, made better by good weather.
We enjoyed the excursions to ST Agnes and Tresco, also the St Mary`s walk, Neil does his job well.
Hotel evening meals could be improved;...
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Value for Money : Good
Itinerary : Exceptional
Driver : Excellent
Courier : Excellent
Coach : Excellent
Hotel : Good
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
2 months ago
Thank you for your feedback. We’re pleased to hear you enjoyed the holiday overall and appreciated the excursions and Neil’s guidance.
We’re sorry to hear about your return journey disruption and your comments regarding hotel meals. We appreciate you taking the time to highlight these points and will review them carefully with the relevant teams.
Hotel, food excellent and very clean, staff were very helpful and polite, we probably wouldn't have a room on 1st floor again because we were right above the entertainment, albeit for 1 night and for...
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Value for Money : Exceptional
Itinerary : Excellent
Driver : Exceptional
Courier : Exceptional
Coach : Excellent
Hotel : Exceptional
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
2 months ago
Thank you for your feedback. We’re delighted to hear you found the hotel excellent, clean, and the staff helpful, and that you would consider returning.
We appreciate your comments regarding the first-floor room and will bear this in mind for future allocations where possible. We’re also pleased the courier provided good support throughout your trip.
We hope to welcome you again with Johnsons Coaches in the future.
Excellent Holiday great customer service . Fab location and food.
Value for Money : Excellent
Itinerary : Excellent
Driver : Exceptional
Courier : Exceptional
Coach : Excellent
Hotel : Exceptional
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
2 months ago
Thank you for your feedback. We’re very pleased to hear you had an excellent holiday and enjoyed the location, food, and customer service.
We hope to welcome you again soon.
A lovely experience enhanced by courier Sue and local guide Neil. Enjoyed it all. Our room on the hotel was not the best but we liked the quirkiness of the hotel. Very disappointed we weren’t able to...
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Value for Money : Excellent
Itinerary : Excellent
Driver : Excellent
Courier : Exceptional
Coach : Excellent
Hotel : Excellent
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
2 months ago
Thank you for your feedback. We’re glad you enjoyed the experience overall and appreciated the support from Sue and Neil.
We’re sorry your return journey was disrupted and for the inconvenience caused by the long travel day. We also note your comments regarding the hotel room. We appreciate your comments and hope to welcome you again in the future.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.