Johnsons coaches provided an excellent service for our booking would definately use them again
Value for Money : Exceptional
Booking Process : Exceptional
Driver Safety Announcement : Exceptional
Driver : Exceptional
Coach Cleanliness : Exceptional
Tiphaine Cardot
Johnsons Coaches
1 month ago
Good afternoon,
Thank you for your feedback, we are delighted to see you had a lovely trip with us.
We are looking forward to seeing you again in a not too distant future!
Kind regards
Tiphaine
Good afternoon,
Thank you for your feedback, we are delighted to see you had a lovely trip with us.
We are looking forward to seeing you again in a not too distant future!
Kind regards
Tiphaine
Thoroughly enjoyable holiday. Places visited everyday enjoyable. We had a very helpful driver in Jamie and our courier Georgina also did a great job. Jamie helping when needed.
It was great to get...
Read more
Value for Money : Exceptional
Itinerary : Exceptional
Driver : Exceptional
Safe Operating Procedure : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your lovely feedback. We’re delighted you thoroughly enjoyed the holiday and the places visited throughout the trip. It’s wonderful to hear that Jamie and Georgina provided such great support, and we’ll be sure to pass on your kind comments. We’re also pleased you enjoyed your visit to Lindisfarne and appreciate your recommendation.
The water in our room was not hot. We were at the end of a long corridor and had to wait ages for any luke warm water to come through. The trips were good but could have done with more time to go...
Read more
Value for Money : Excellent
Itinerary : Excellent
Driver : Exceptional
Safe Operating Procedure : Exceptional
Courier : Excellent
Coach : Exceptional
Hotel : Excellent
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We’re sorry to hear about the issues with the hot water in your room and the delays experienced. We’re pleased you enjoyed the excursions overall and appreciate your comments regarding Bamburgh Castle and Seahouses, which we will take on board. We’re also glad to hear the courier and drivers provided good support throughout.
Slightly disappointing hotel, not sure it deserves its 4 star rating. Petty things like only providing one hand towel between two people and providing cheap biscuits on the hospitality tray. The...
Read more
Value for Money : Excellent
Itinerary : Good
Driver : Exceptional
Safe Operating Procedure : Excellent
Courier : Exceptional
Coach : Excellent
Hotel : Good
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We’re sorry to hear the hotel did not fully meet expectations and appreciate your comments regarding room provisions and hospitality tray items, which we will pass on. We’re pleased the staff were consistently pleasant and helpful, and we also note your suggestions regarding the itinerary and time spent in Bamburgh and Seahouses for future consideration.
Lovely day out from moment of being picked up to being dropped off. Chris our driver was very informative and helpful. He is also a very good first aider and would not look out of place in A&E. Will...
Read more
Attraction : Exceptional
Value for Money : Excellent
Driver : Exceptional
Coach : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your lovely feedback. We’re delighted you enjoyed your day from start to finish and that Chris provided such informative and helpful service throughout. We’re especially pleased to hear your kind comments about his support and professionalism. We look forward to welcoming you on another Johnsons trip in the future.
Great day out, Danielle the driver was superb, Abba voyage was brilliant. The only downside is that I requested an aisle seat at the event, and was pretty much told it wouldn't be a problem. When I...
Read more
Attraction : Exceptional
Value for Money : Excellent
Driver : Exceptional
Coach : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We’re delighted you enjoyed the day out and that Danielle provided excellent service, and that you found ABBA Voyage brilliant. We’re sorry to hear about the issue with your seating request and understand your disappointment. We will ensure your comments are passed on, and we’re pleased this would not deter you from travelling with Johnsons Coaches again.
Beautiful gardens,well worth visiting.
Note, there are 3 or 4 steps to get into the house, and out of it, but there is no hand rail.
Attraction : Exceptional
Value for Money : Excellent
Driver : Exceptional
Coach : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We’re delighted you enjoyed the gardens and found the visit worthwhile. We appreciate you highlighting the access point to the house and your comments regarding the lack of a handrail, which we will pass on for review.
We found the trip very interesting and knowledgeable.
The only downfall for us was the very twisty and bumpy roads in Wales which of course Johnson’s couldn’t do anything about. The country side...
Read more
Attraction : Excellent
Value for Money : Exceptional
Driver : Excellent
Coach : Excellent
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We’re delighted you found the trip interesting and informative and enjoyed the Welsh countryside, Talyllyn Railway, and cream tea. We note your comments regarding the roads and are pleased this did not detract from your overall enjoyment of the holiday.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.