Lyme Regis is a pleasant town to visit, though hilly. The museum is interesting and shows a lot of fossils and the Mary Anning story. Even on a Sunday, there were lenty of independent shops open and...
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Value for Money : Excellent
Driver : Good
Coach : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We're pleased to hear you enjoyed your visit to Lyme Regis and its attractions. We're sorry to hear about the difficulties you experienced with the transport arrangements, particularly on the return journey. Your comments have been noted and will be reviewed to help improve future visits.
Paid for an executive coach which we didn’t have. The welcome drink was just a small free drink at the bar before dinner. Itinerary was changed without notice.
The cream tea at Holkham Hall was just...
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Value for Money : Good
Itinerary : Excellent
Driver : Excellent
Courier : Exceptional
Coach : Good
Hotel : Excellent
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We're pleased to hear you enjoyed the hotel, your home pick-up and the excellent service provided by your courier. We're sorry for the disappointments regarding the coach specification, itinerary changes and cream tea arrangements, and your comments have been noted. We hope to welcome you on another Johnsons holiday in the future.
Loved the hopon/hopoff ticket for Cambridge, such a good idea, especially as it was a warm day
Value for Money : Excellent
Itinerary : Excellent
Driver : Excellent
Courier : Excellent
Coach : Excellent
Hotel : Excellent
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
1 month ago
Thank you for your lovely feedback. We're delighted you enjoyed the hop-on hop-off ticket in Cambridge, and we're pleased it helped you make the most of your day, especially in the warm weather.
Holiday chosen because of itinerary, however, disappointed because of the following.
1. 17th June - driver missed clearly marked turn for St Albans, no roadworks in vicinity. This resulted in a tour...
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Value for Money : Excellent
Itinerary : Excellent
Driver : Good
Courier : Good
Coach : Excellent
Hotel : Excellent
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We're sorry that aspects of the itinerary did not meet your expectations. We appreciate your comments regarding the route taken and the arrangements for the visits, and these will be reviewed with the relevant teams.
Very disappointed with the holiday
Our courier Peter introduced himself,as not a proper courier.
Perfectly nice man, and also the driver.
No point moaning about the traffic, as we knew what we had...
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Value for Money : Poor
Itinerary : Substandard
Driver : Good
Courier : Substandard
Coach : Good
Hotel : Substandard
Coach Cleanliness : Good
Ellie
Johnsons Coaches
1 month ago
We are sorry for this inconvenience and upset caused by the confusion in rooms. We will pass this over to complaints.
I had a good time.
I would have liked to spend more time in lyndhurst for lunch/afternoon.
Salisbury was a waste of time for me…but the rest of the holiday was good.
Enjoyed the rest of the trips
Value for Money : Excellent
Itinerary : Good
Driver : Excellent
Safe Operating Procedure : Excellent
Courier : Good
Coach : Excellent
Hotel : Excellent
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your feedback. We're pleased to hear you had an enjoyable holiday and enjoyed the trips included. We appreciate your comments regarding the time spent in Lyndhurst and Salisbury, and these will be taken into consideration when planning future itineraries.
I enjoyed the Stately Homes of Norfolk especially as all entry fees were included in the price of the holiday. The hotel was very comfortable with plenty of lounge seating. My bedroom was excellent....
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Value for Money : Exceptional
Itinerary : Exceptional
Driver : Excellent
Courier : Excellent
Coach : Excellent
Hotel : Excellent
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
1 month ago
Thank you for your lovely feedback. We're delighted to hear you enjoyed the Stately Homes of Norfolk, the comfortable hotel and the friendly service provided. We appreciate your comments regarding the dining options and itinerary information, which will be shared with the relevant teams. We're pleased you had an enjoyable holiday and hope to welcome you again soon.
We had an excellent holiday and Mo was an excellent and courteous driver.
Value for Money : Exceptional
Itinerary : Excellent
Driver : Exceptional
Courier : Good
Coach : Exceptional
Hotel : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
1 month ago
Thank you for your lovely feedback. We're delighted to hear you had an excellent holiday and that Mo provided such courteous and professional service. We’ll be sure to pass on your kind words.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.