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Johnsons Coaches Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,170 reviews

Trusted Customer

Feefo Verified

3 years ago

HOUSES OF PARLIAMENT WITH GUIDED TOUR, WESTMINSTER

More reviews of this product (6,608)View product website

The whole day was very well organised and exactly as described. Everyone involved, the driver, courier and guide for the Houses of Parliament, were extremely helpful and friendly. An excellent day.

Attraction : Exceptional

Value for Money : Excellent

Driver : Exceptional

Coach Cleanliness : Exceptional

Teresa

Johnsons Coaches

3 years ago

Thank you for your positive feedback

Date of purchase: 12/08/2022

Trusted Customer

Feefo Verified

3 years ago

HAMPSHIRE - FAREHAM, PORTSMOUTH & ISLE OF WIGHT

More reviews of this product (8,591)View product website

The courier failed to do any personal guiding wherever we went, especially in villages or towns that were dangerously hot - over 30 degrees - when elderly folk were wilting in the high heat. ...

Value for Money : Excellent

Itinerary : Good

Driver : Exceptional

Courier : Substandard

Hotel : Exceptional

Coach Cleanliness : Exceptional

Teresa

Johnsons Coaches

3 years ago

Thank you for your helpful feedback, we shall certainly take this on board when planning future excursions to the area. We have referred the feedback we have received regarding the faulty microphone to our Maintenance team and can only apologise that this had a direct impact on the enjoyment of your holiday. We shall also refer your comments with regard to the courier to the Training team

Date of purchase: 07/08/2022

Trusted Customer

Feefo Verified

3 years ago

CRUISE THE DANUBE TO VIENNA & BUDAPEST

More reviews of this product (597)View product website

This river cruise was not suitable for a disabled person and was not mentioned in the brochure. There was no lift on the ship so I had to negotiate very steep stairs and my companion had to carry my...

Value for Money : Good

Itinerary : Excellent

Courier : Exceptional

Teresa

Johnsons Coaches

3 years ago

Thank you for your helpful feedback. Whilst we acknowledge your comments, our brochure did not state that there was a lift on board the boat. Should you require any additional information regarding any of our tours, our Reservations team are always ready to provide this to allow you to make an informed choice before booking

Date of purchase: 03/08/2022

Andrea

Feefo Verified

Shirley

3 years ago

HOUSES OF PARLIAMENT WITH GUIDED TOUR, WESTMINSTER

More reviews of this product (6,608)View product website

Driver and assistant were very friendly and helpful. The trip was interesting and the day was overall enjoyable.

Attraction : Exceptional

Value for Money : Exceptional

Driver : Exceptional

Coach Cleanliness : Excellent

Teresa

Johnsons Coaches

3 years ago

Thank you for your positive feedback, we are glad you enjoyed your day

Date of purchase: 12/08/2022

Trusted Customer

Feefo Verified

3 years ago

HOUSES OF PARLIAMENT WITH GUIDED TOUR, WESTMINSTER

More reviews of this product (6,608)View product website

Fabulous Houses of Parliament guided tour visit. Pity about the toilet onboard the coach being out of action on the return journey. Some misinformation about where to pick up the coach after...

Attraction : Exceptional

Value for Money : Excellent

Driver : Exceptional

Coach Cleanliness : Excellent

Teresa

Johnsons Coaches

3 years ago

Thank you for your helpful feedback, we shall certainly take this on board when planning future excursions

Date of purchase: 12/08/2022

Mr Johnson

Feefo Verified

3 years ago

Executive

More reviews of this product (40)View product website

Toilets on the coach were not working on the way back do we had to make an unscheduled stop

Value for Money : Excellent

Booking Process : Exceptional

Driver Safety Announcement : Exceptional

Driver : Exceptional

Coach Cleanliness : Excellent

Date of purchase: 07/08/2022

Trusted Customer

Feefo Verified

3 years ago

HOUSES OF PARLIAMENT WITH GUIDED TOUR, WESTMINSTER

More reviews of this product (6,608)View product website

It was a good experience.

Attraction : Exceptional

Value for Money : Excellent

Driver : Exceptional

Coach Cleanliness : Exceptional

Teresa

Johnsons Coaches

3 years ago

Thank you for your helpful feedback

Date of purchase: 12/08/2022

Trusted Customer

Feefo Verified

3 years ago

EXETER EXPRESS EXCURSION1

More reviews of this product (5,380)View product website

Friendly driver but felt sorry for him as in trousers, smart shorts would have been better in the heat we had yesterday

Destination : Excellent

Value for Money : Excellent

Driver : Exceptional

Coach Cleanliness : Exceptional

Teresa

Johnsons Coaches

3 years ago

Thank you for your positive feedback

Date of purchase: 12/08/2022

Trusted Customer

Feefo Verified

3 years ago

EXETER EXPRESS EXCURSION1

More reviews of this product (5,380)View product website

We were caught in heavy congestion on the M5 from Exeter.. Driver marvellous. Kept informed.. Long day for driver in great heat.

Destination : Exceptional

Value for Money : Exceptional

Driver : Exceptional

Coach Cleanliness : Exceptional

Teresa

Johnsons Coaches

3 years ago

Thank you for your positive feedback

Date of purchase: 12/08/2022

Trusted Customer

Feefo Verified

3 years ago

EXETER EXPRESS EXCURSION1

More reviews of this product (5,380)View product website

Driver was excellent and felt safe at all times. Everything about the day was professional. Thank you

Destination : Exceptional

Value for Money : Exceptional

Driver : Exceptional

Coach Cleanliness : Exceptional

Teresa

Johnsons Coaches

3 years ago

Thank you for your positive feedback

Date of purchase: 12/08/2022

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