We feel that your holidays are not the. same as when Johnson’s had it all hotels need checking out as last week the chef had left so we sat at our dinner table for 2hours not what we had paid...
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Value for Money : Good
Itinerary : Substandard
Driver : Exceptional
Courier : Excellent
Coach : Exceptional
Hotel : Substandard
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
15 days ago
Thank you for your feedback, Carole. We’re sorry to hear that the hotel experience did not meet the standards you expected, particularly the delays during dinner service. We appreciate your comments and understand your disappointment. We will pass your feedback on to our team and the hotel for review. We hope to welcome you on a future Johnsons holiday and provide the experience you deserve. 😊
The excursions were interesting. However, they made for a long day in the heat. I suggest consideration should take into the hot weather and whether excursions should take this into account.
Value for Money : Excellent
Itinerary : Excellent
Driver : Exceptional
Courier : Exceptional
Coach : Excellent
Hotel : Excellent
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
15 days ago
Thank you for your feedback. We’re pleased to hear you found the excursions interesting. We appreciate your comments regarding the length of the days and the impact of the hot weather, and we’ll take this into consideration when reviewing future itineraries. We hope to welcome you on another Johnsons trip soon. 😊
Good afternoon,
Thank you for your feedback, we are delighted to see you had a lovely trip with us.
We are looking forward to seeing you again in a not too distant future!
Kind regards
Tiphaine
A fabulous trip, everything from booking to coming home we cannot fault Johnson's Coaches at all.
Our base hotel in Sarlat ‘La Hoirie’ was comfortable, excellent food throughout our stay, great...
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Value for Money : Exceptional
Itinerary : Exceptional
Driver : Exceptional
Safe Operating Procedure : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
15 days ago
Thank you for your wonderful feedback. We’re delighted to hear you had such a fantastic trip and that you enjoyed the hotel, excursions, and the beautiful Dordogne region. We’ll be sure to pass on your kind words to Tracey and Charlotte, who will be thrilled to know they helped make your holiday so memorable.
We appreciate your understanding regarding the extreme heat and hope to welcome you back on another Johnsons holiday, perhaps during the spring or autumn months. 😊
We booked the minibus to bring guests home from a wedding late at night. The driver was charming and helpful and dropped off at three locations. Excellent service.
Value for Money : Exceptional
Booking Process : Exceptional
Driver Safety Announcement : Exceptional
Driver : Exceptional
Coach Cleanliness : Exceptional
Tiphaine Cardot
Johnsons Coaches
16 days ago
Good afternoon,
Thank you for your feedback, we are delighted to see you had a lovely trip with us.
We are looking forward to seeing you again in a not too distant future!
Kind regards
Tiphaine
I am pretty sure you are not bothered about what I say, but Johnson’s let themselves down by posting inaccurate information in their brochure ie claiming that the hotel provided a buffet meal service...
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Value for Money : Excellent
Itinerary : Excellent
Driver : Exceptional
Courier : Excellent
Coach : Exceptional
Hotel : Substandard
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
15 days ago
Thank you for taking the time to share your feedback. We’re sorry to hear that the information provided regarding the hotel meal arrangements caused disappointment, particularly as your choice was influenced by your dietary requirements. We understand how important accurate information is when planning a holiday, especially with food allergies, and we will review this with our team. 😊
Fantastic coach...can we have it again on next booking (whenever that may be, nothing planned at the moment)
Booking Process : Exceptional
Driver Safety Announcement : Good
Driver : Excellent
Coach Cleanliness : Exceptional
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Tiphaine Cardot
Johnsons Coaches
16 days ago
Good afternoon,
Thank you for your feedback, we are delighted to see you had a lovely trip with us.
We are looking forward to seeing you again in a not too distant future!
Kind regards
Tiphaine
Both Richard, our courier, and Patrick, our driver, provided an excellent service and experience. Patrick negotiated some challenging road situations very professionally and safely.
Richard was...
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Value for Money : Exceptional
Itinerary : Exceptional
Driver : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
15 days ago
Thank you for your detailed feedback. We’re delighted to hear that Richard and Patrick provided such an excellent service and helped make your holiday a memorable experience. We’ll be sure to pass on your kind words to them both.
We appreciate your comments regarding meal arrangements and seasonal travel, and we’ll share these with our team for consideration when planning and communicating future tours. We hope to welcome you on another Johnsons holiday soon. 😊
Good afternoon,
Thank you for your feedback, we are delighted to see you had a lovely trip with us.
We are looking forward to seeing you again in a not too distant future!
Kind regards
Tiphaine
Good afternoon,
Thank you for your feedback, we are delighted to see you had a lovely trip with us.
We are looking forward to seeing you again in a not too distant future!
Kind regards
Tiphaine
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.