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It’s So Easy Travel Insurance Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/its-so-easy-travel-insurance-ltd | Feefo

101 out of 133 reviews

Time:

Past year

Trusted Customer

1 month ago

Date of purchase: 11/06/2024

Excellent service throughout from start to finnish customer team excellent

Billie

It’s So Easy Travel Insurance Ltd

1 month ago

Good morning, Thank you so much for this review. We strive to provide amazing customer service, so this is great to hear! Have a lovely holiday, Billie

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Trusted Customer

1 month ago

Date of purchase: 10/06/2024

Yes all good had you for a long time always been satisfied.

Billie

It’s So Easy Travel Insurance Ltd

1 month ago

Good morning, Thank you so much for your review. It was lovely speaking to you. Have a great time in Greece! Billie

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Trusted Customer

1 month ago

Date of purchase: 30/05/2024

Easy on line use and when I phoned my call was answered quickly and efficiently

Billie

It’s So Easy Travel Insurance Ltd

1 month ago

Good morning, Thank you so much for leaving us a review. We've recently switched to a new quote system so this feedback about your online experience is really appreciated. Have a lovely time in India! Billie

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John

Birmingham

1 month ago

Date of purchase: 24/05/2024

What John said about It’s So Easy Travel Insurance Ltd:

The only issue I had was that my policy documents were not in the portal and I had to request them to be sent separately because the new website is not fully operational

Billie

It’s So Easy Travel Insurance Ltd

1 month ago

Good afternoon John, Thank you for your feedback, we really appreciate it. We have recently switched to a new system which has had some teething problems. We're very sorry you had trouble accessing your documents. I can see that you were able to contact my colleague and get these sent to you. Going forward, the new system will make accessing your documents and the renewal process much simpler. We hope you give us the chance to quote again in the future. Enjoy your travels! Billie

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Martin

sheffield

1 month ago

Date of purchase: 04/06/2024

What Martin said about It’s So Easy Travel Insurance Ltd:

All good.

Billie

It’s So Easy Travel Insurance Ltd

1 month ago

Good morning Martin, Thank you for leaving us a review. We really appreciate it! Have a lovely trip, Billie

Martin

1 month ago

Very efficient and polite and professional.

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Terence

London

1 month ago

Date of purchase: 03/06/2024

What Terence said about It’s So Easy Travel Insurance Ltd:

Helpful staff..easy to get through on phone...patient and understanding..Good value..Good cover

Billie

It’s So Easy Travel Insurance Ltd

1 month ago

Good morning Terence, Thank you so much for this review. We pride ourselves on our excellent contact centre team, so this is great to hear. Have a lovely time in Thailand! Billie

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Lee B

Letchworth

1 month ago

Date of purchase: 30/05/2024

What Lee B said about It’s So Easy Travel Insurance Ltd:

It seems a bit disjointed now. It used to be so personal and caring in the past. It’s lost something special. It’s still great that they run a non judgemental service.

Billie

It’s So Easy Travel Insurance Ltd

1 month ago

Good morning, Thank you so much for your feedback. I’m sorry to hear your experience didn’t meet your expectations on this occasion. We’ve recently transitioned to a new and improved quote system, and our team our still getting to grips with it. We strive to provide the best customer service possible, and your feedback will be used to help all agents improve. We hope you give us the opportunity to quote again in the future. If there’s anything specific you think we could improve on, we’d love to hear from you. Enjoy your travels! Billie

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David

1 month ago

Date of purchase: 31/05/2024

Billie

It’s So Easy Travel Insurance Ltd

1 month ago

Good morning David, Thank you so much for this review. We hope you had a lovely time in Italy! Billie

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Rebecca

London

2 months ago

Date of purchase: 15/05/2024

What Rebecca said about It’s So Easy Travel Insurance Ltd:

I have always used It's so easy Travel since the days when getting travel insurance for people living with HV was extremely difficult. I have always found them to be ahead of the game, good value for

...

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Billie

It’s So Easy Travel Insurance Ltd

2 months ago

Good morning Rebecca, Thank you so much for this amazing review! We understand that sorting our your travel insurance can be a bit of a hassle, so we try to make the process and simple as possible. Thank you for being a loyal It's So Easy customer. We look forward to covering more trips for you in the future. Enjoy your holiday. Billie

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Jennifer

2 months ago

Date of purchase: 07/05/2024

What Jennifer said about It’s So Easy Travel Insurance Ltd:

I was delt with in a very professional and friendly manner. I was extremely satisfied with the service.

Billie

It’s So Easy Travel Insurance Ltd

2 months ago

Good morning Jennifer, Thank you for this review. It was lovely speaking to you. Have a great time in Jamaica! Billie

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About It’s So Easy Travel Insurance Ltd

Founded in 2000, It's So Easy Travel Insurance provide a variety of travel insurance schemes, designed to cover your every need. Single and Annual Multi-Trip policy types include Pre-Existing Medical Conditions, Already Left the UK, One Way Trip and No Minimum Residency. It’s So Easy Travel Insurance Limited is registered in England no. 3931540. It's So Easy Travel Insurance Limited is authorised and regulated by the Financial Conduct Authority, reference number 476160.

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01223785513

58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom