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ItaliaRail.com Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

6,404

1,270

144

51

135

8,004

ratings over the past year

Displaying all 103,198 reviews
Trusted Customer
5 hours ago
Date of purchase: 29/07/2025
Booking process was quick and easy.
HD
Hawa Diarra
Florence
12 hours ago
Date of purchase: 29/07/2025
What Hawa Diarra said about ItaliaRail.com:
My kids and I had a smooth and pleasant trip.from roma to.florence The business seats were comfortable and quiet place. We are taking it back from Florence to Venice...
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Micaela M
ItaliaRail.com
9 hours ago
Ciao Hawa, Thank you so much for sharing your review. We understand that when you purchase from us, you are choosing to entrust us with your travel experience -- over 80,000 five-star reviews will tell you that we take our customer's concerns very seriously. We are sorry to hear that the train line did not live up to expectations and will be passing this information along to their team so that they can improve their services. Please keep an eye out for a message from our traveler experience team, looking for further details -- your satisfaction means the world to us, and we want to see how we can help! In the meantime, if you have any questions please do not hesitate to reach out. Our team is here 24/7 to assist. Warmest regards, Micaela M. Traveler Experience Team
Trusted Customer
6 hours ago
Date of purchase: 29/07/2025
Best way to get from Venice to Rome
Easy to understand website. Booked our Venice to Rome without any issues.
Trusted Customer
8 hours ago
Date of purchase: 24/07/2025
TO
thomas b g okeefe
10 hours ago
Date of purchase: 25/07/2025
RD
Rik Decorte
10 hours ago
Date of purchase: 29/07/2025
Trusted Customer
11 hours ago
Date of purchase: 25/07/2025
There was a glitch on my 4th booking but the lady was very helpful and polite and fixed it
Trusted Customer
11 hours ago
Date of purchase: 29/07/2025
Trip Italy
Great and easy website to use. The only concern was when trying to book multiple trains, some times out.
Trusted Customer
12 hours ago
Date of purchase: 29/07/2025
Easy to use
Clear information, easy to use.
Trusted Customer
12 hours ago
Date of purchase: 25/07/2025
Booking went smoothly
Fairly easy
About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.
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177 Huntington Ave Boston, Ste 1703 PMB 17937, Boston, Massachusetts, 02115-3153, United States
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About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.