How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

It IS Your Money Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

168 out of 1,481 reviews

Past year

Mr Atkinson

It IS Your Money Verified

GBR

5 days ago

What Mr Atkinson said about It IS Your Money:

Money back great surprise

Excellent service obtained an unexpected payout without much input from me. Professional and courteous throughout the process.

Lisa

It IS Your Money

5 days ago

Thank you for your comments. These will be passed on to all who worked on your successful Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Winterthur Life. If you have ever had an endowment mortgage, whole of life policy or any investment-based savings please visit our website www.itisyourmoney.co.uk

Mrs. Beckett

It IS Your Money Verified

GBR

6 days ago

What Mrs. Beckett said about It IS Your Money:

Thank you

Helpful and beneficial. I wasn't even aware of the issue with avc's . I found the people I was in contact with (from itisyourmoney) to be very clear and patient when I didn't respond promptly. I am...

Lisa

It IS Your Money

6 days ago

Thank you for your review. I am so pleased It IS Your Money were able to help with your Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Teachers Assurance. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

10 days ago

Teachers don't delay!You can trust It IS Your Money to claim re AVC's paid

Superb! I urge any Teachers who paid AVC's to contact It IS Your Money. You will be delighted with their service as they successfully followed through with my claim with a good result. I didn't...

Lisa

It IS Your Money

8 days ago

We are so glad we were able to help, speaking to Gareth for a few minutes and then Cora enabled us to assess your claim and put forward your complaint for your Free Standing Additional Voluntary Contribution (FSAVC) claim against Allied Dunbar Assurance. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

20 days ago

Very delighted with the service

The service was excellent and I was kept informed at every stage of the process and I was very pleased with the outcome

Lisa

It IS Your Money

20 days ago

Thank you for your comments. These will be passed on to all who worked on your successful Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Sun Life Financial of Canada. If you have ever had an endowment mortgage, whole of life policy or any investment-based savings please visit our website www.itisyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

22 days ago

Great service!

Very straightforward and easy. Good communication and money received quite quickly.

Lisa

It IS Your Money

21 days ago

Mr Hill

It IS Your Money Verified

GBR

25 days ago

What Mr Hill said about It IS Your Money:

Outstanding service and outcome.

Outstandingly good service from start to finish. We were constantly supported and advised throughout the process. Their patience, especially when I was remembering detail or searching for paper...

Lisa

It IS Your Money

25 days ago

Thank you for your kind comments and feedback. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against RBS & NatWest Life. It is great to know that we were able to meet your expectations. If there is anything else we can help you or any other teachers with, please visit www.itISyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

27 days ago

Quietly efficient and kept me well informed

Lisa

It IS Your Money

27 days ago

Thank you for your kind review. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against Wesleyan Assurance Society. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Mr Johnson

It IS Your Money Verified

GBR

28 days ago

What Mr Johnson said about It IS Your Money:

Mis-sold AVC success

I'm normally very wary of financial reclaim companies however I saw an advert about mis-sold AVC's. I had an AVC for a while in the 1990's, I cashed it in on retirement in 2016. I contacted It IS...

Lisa

It IS Your Money

27 days ago

We are so glad we were able to help, speaking to Gareth for a few minutes enabled us to assess your claim and put forward your complaint for your Free Standing Additional Voluntary Contribution (FSAVC) claim against Allied Dunbar Assurance. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

1 month ago

Champagne compensation

Absolutely fantastic. I never expected such a generous amount of compensation, I had to sit down and then had a glass of champagne. Well done to the whole team who worked so hard for me.

Lisa

It IS Your Money

29 days ago

Thank you for your kind review, this is very much appreciated. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against Phoenix Life. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

1 month ago

Good communication

Good communication throughout the process. Professional staff

Lisa

It IS Your Money

29 days ago

Thank you for your kind comments and feedback. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against Zurich Assurance. It is great to know that we were able to meet your expectations. If there is anything else we can help you or any other teachers with, please visit www.itISyourmoney.co.uk

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo