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isango! Reviews

http://www.isango.com
Rated
Excellent

Before you Experience the WORLD with us, you may have a few questions, it's only fair Our mission is “to empower every person" .

Service
4.1
/5
Product
4
/5

5

4

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2

1

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ratings over the past year

isango! is no longer an active Feefo customer
Displaying all 11,904 reviews
Trusted Customer
10 years ago
Date of purchase: 13/06/2015
Tickets were cheapest anywhere we could find. Straight forward to use T Disney.
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Trusted Customer
10 years ago
Date of purchase: 12/06/2015
Excellent service im satisfied
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Trusted Customer
10 years ago
Date of purchase: 11/06/2015
When I had to cancel my original trip due to hospitalisation, Isango were so good.…
When I had to cancel my original trip due to hospitalisation, Isango were so good. I was given a voucher to the same value I had paid and was able to use it several months later. The phone operatives...

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Trusted Customer
10 years ago
Date of purchase: 12/06/2015
Booked wrong date by mistake. Called up and changed no problem.
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Trusted Customer
10 years ago
Date of purchase: 05/06/2015
Good
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Trusted Customer
10 years ago
Date of purchase: 07/06/2015
To Whom it may Concern The tour was nice, but I want to express the following…
To Whom it may Concern The tour was nice, but I want to express the following for future records so that tourists do not fall in the same issues:- i) I was informed early on when planning the trip...

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isango!
isango!
10 years ago
I trust this message finds you well. We sincerely apologise and regret for the inconvenience caused to you. We as a company are very vigilant on all our customer requests and have handpicked our local partners to get the best service and options for our customers, however on this occasion we sincerely regret the ambiguities that were created and are stringently taking it up with our local partner why the service levels were let down. I would like to take this opportunity to assure that we take all our promises very seriously and under no circumstances would step back from our commitments. As discussed with you the hotel list was incorrectly updated and thus as goodwill gesture due to our mistake we had offered you the refund, which we have processed in full and this should reflect in your account within 3-5 working days. I hope you do not judge us on this one instance and give us another opportunity to be of service to you. You are our valued customer we look forward to serve you again in future. Regards Isango! Customer Support
Trusted Customer
10 years ago
Thank you for your prompt action. It is not the money that is the major concern here; but the veracity of information for tourists like us, especially senor lady citizens , who bank upon the trust of services such as yours. Looking forward to future endeavors. Sincerely.
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Trusted Customer
10 years ago
Date of purchase: 07/06/2015
Good service and nice trip to explore around.
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Trusted Customer
10 years ago
Date of purchase: 11/06/2015
Would have liked better commentary on the Seine cruise.
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Trusted Customer
10 years ago
Date of purchase: 11/06/2015
Best price I found and good communication. Well done.
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Trusted Customer
10 years ago
Date of purchase: 10/06/2015
Good but still need to improve on communication's area for example to ensure customer has…
Good but still need to improve on communication's area for example to ensure customer has received the end product by at least asking them to acknowledge the email/vouchers instead of just assume...

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Trusted Customer
10 years ago
By the way, many thanks for the team who pick-up my messages in the Facebook and later called me to get more details of the issues and quickly resolved it.
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isango!
isango!
10 years ago
Greetings of the day! Thanks for the feedback. We highly appreciate you taking the time out to write to us about your experiences. This will give us an opportunity to improve our services even further. We hope you had a great time in Disneyland Paris and hope to keep serving to your travel needs in the future as well. In case of any further assistance please feel free to contact us. UK - 0203 355 1240 USA -1-866 663 7017 Canada - 1-866 682 9791 Australia - 1-800 008 739 Germany - 089 666 79 194 International - +44 203 355 1240 For online queries : support@isango.com Thanks and Regards Tushar isango! support Regards Isango! Customer Support
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About isango!
isango! is a specialist retailer of tours, experiences and attraction tickets. We work across 300+ destinations with more than 10,000 experiences to choose from. “Experience the WORLD with us” Our mission is “to empower every person to experience the uniqueness of the world with us. Across 300+ destinations, our tours, activities and things to do offer unique and breathtaking moments for first-time travellers, locals and everyone in between.
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+442033551240
4th Floor, 399-401 Strand, London, Greater London, WC2R 0LT, United Kingdom
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About isango!
isango! is a specialist retailer of tours, experiences and attraction tickets. We work across 300+ destinations with more than 10,000 experiences to choose from. “Experience the WORLD with us” Our mission is “to empower every person to experience the uniqueness of the world with us. Across 300+ destinations, our tours, activities and things to do offer unique and breathtaking moments for first-time travellers, locals and everyone in between.