How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus Reviews | isango! Reviews

Name: Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus
Rating: 3.8 (176 reviews)

Displaying all 176 reviews

Kirk Conger

Lincoln NE USA

8 months ago

Date of purchase: 12/10/2024

Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus

View product website

Owen was particularly entertaining - a good tour guide. Handy to get a feel for the downtown area and get some ideas of areas where we wanted to spend more time (we bought 2-day pass). The 30-minute...

Read all

See full customer review

Thomas O�Brien

Charleston SC

8 months ago

Date of purchase: 26/09/2024

Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus

View product website

I used the Hop on/Hop on bus tour around Vancouver BC. I gave me a much needed perspective on a new city. The driver was attentive and informative. Iwould recommend this to amy visiter to VancouvrBC.

Customer Support

isango!

8 months ago

Hi, Thank you for taking out the time to write positive review for the service and experience. We do look forward to serving you again in future. Kind Regards isango! Support

See full customer review

Brian Comley

Andover, England

9 months ago

Date of purchase: 29/09/2024

Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus

View product website

We had excellent guides who were charismatic, fun and knowledgeable. The buses were a clean and wait times were short.

Customer Support

isango!

8 months ago

HI, Thank you for your Review. It was great to know that you had a great experience with isango!. Hope to see you again. Happy Travels! Kind Regards isango! Support

See full customer review

Trusted Customer

9 months ago

Date of purchase: 23/09/2024

Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus

View product website

Nice tour even in the rain. Good narrative. Nice staff. Would liked the on-line map to match the paper map (on line map is vey poor so as to be almost unuseable.). Live tracking of buses was very...

Read all

Customer Support

isango!

8 months ago

HI, Thank you for your Review. It was great to know that you had a great experience with isango!. Hope to see you again. Happy Travels! Kind Regards isango! Support

See full customer review

Trusted Customer

9 months ago

Date of purchase: 20/09/2024

Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus

View product website

I was really satisfied with the Hop-on and Hop-off buses I used in Singapore, so I also booked and used them in Vancouver. But the bus in Vancouver was too old, and it was an uncomfortable tour,...

Read all

Customer Support

isango!

8 months ago

Hi, Thank you for taking out the time to write about your experience. We are sorry to hear about your not so satisfactory experience. We will look into the issue and improve our services. Your feedback always helps us to get better and provide better services to our customers. We look forward to offering our best next time. Regards Team Support

See full customer review

Trusted Customer

9 months ago

Date of purchase: 19/09/2024

Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus

View product website

The tour girl was very young and spoke lots about her personal life and not about the points of interest we had come to see. Her giggly laughter upset quite a few other passengers - not at all...

Read all

Customer Support

isango!

8 months ago

Hi, We apologize for your disappointing experience. We'll forward your feedback to the relevant team. Thank you for your feedback, it helps us enhance our services. Warm Regards Team Support

See full customer review

Trusted Customer

9 months ago

Date of purchase: 08/09/2024

Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus

View product website

We used the Hop-on Hop-off bus to tour around Vancouver. The drivers give commentary on various areas as you're driving through. The buses themselves vary from newer air-conditioned coaches to...

Read all

Customer Support

isango!

9 months ago

Hi, Thank you for taking out the time to write positive review for the service and experience. We do look forward to serving you again in future. Kind Regards isango! Support

See full customer review

Jimbo

Australia

9 months ago

Date of purchase: 10/09/2024

Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus

View product website

3 Buses used, the sound system did not work on 2 of the 3. Third commentary via driver was good. Other 2 just became an uncomfortable ride in very old poorly maintained buses around unknown streets...

Read all

Customer Support

isango!

9 months ago

Hi, We apologize for your disappointing experience. We'll work to improve our tour and communication. Thank you for your feedback, it helps us enhance our services. Warm Regards Team Support

See full customer review

Trusted Customer

9 months ago

Date of purchase: 05/09/2024

Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus

View product website

It was hard to see out of the bus -- not a touring bus with big windows, but a regular city bus. For the first half of the tour we had a person narrating -- bad jokes and very little history. He...

Read all

Customer Support

isango!

9 months ago

Hi, Thank you for the feedback. We will definitely look into this and take action. We would love to see you again and provide you with a memorable experience next time. Let us know if you need any help. Team Support

See full customer review

Hagit Lifshitz

9 months ago

Date of purchase: 08/09/2024

Gray Line Westcoast: Vancouver Hop-On, Hop-Off Bus

View product website

Customer Support

isango!

9 months ago

Hi, Thank you for taking the time to leave a review, it is much appreciated! Kind regards, isango! Support

See full customer review

Not received a review invite?

About isango!

isango! is a specialist retailer of tours, experiences and attraction tickets. We work across 300+ destinations with more than 10,000 experiences to choose from. “Experience the WORLD with us” Our mission is “to empower every person to experience the uniqueness of the world with us. Across 300+ destinations, our tours, activities and things to do offer unique and breathtaking moments for first-time travellers, locals and everyone in between.

Read all

+442033551240

4th Floor, 399-401 Strand, London, Greater London, WC2R 0LT, United Kingdom