How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Gray Line I Love Rome: Hop-On, Hop-Off Bus Reviews | isango! Reviews

Name: Gray Line I Love Rome: Hop-On, Hop-Off Bus
Rating: 3.9 (69 reviews)

Displaying all 69 reviews

Trusted Customer

8 months ago

Date of purchase: 24/10/2024

Gray Line I Love Rome: Hop-On, Hop-Off Bus

View product website

See full customer review

Cynthia Devlin

9 months ago

Date of purchase: 02/10/2024

Gray Line I Love Rome: Hop-On, Hop-Off Bus

View product website

See full customer review

Trusted Customer

9 months ago

Date of purchase: 15/09/2024

Gray Line I Love Rome: Hop-On, Hop-Off Bus

View product website

Customer Support

isango!

9 months ago

Hi, Thank you for taking the time to leave a review, It is much appreciated! Kind regards, isango! Support

See full customer review

Trusted Customer

9 months ago

Date of purchase: 09/09/2024

Gray Line I Love Rome: Hop-On, Hop-Off Bus

View product website

Very easy to use and super fun! Bus representatives were stationed around the transit centre and it was easy to find the bus in a new city without speaking the language. The recorded audio was...

Read all

Customer Support

isango!

9 months ago

Hi, Thank you for taking out the time to write positive review for the service and experience . We do look forward to serving you again in future. Kind Regards isango! Support

See full customer review

Trusted Customer

10 months ago

Date of purchase: 05/09/2024

Gray Line I Love Rome: Hop-On, Hop-Off Bus

View product website

Customer Support

isango!

9 months ago

Hi, Thank you for writing a positive review. We are glad you had a memorable time, and we look forward to serving you again with isango tours. Happy Travels! Kind Regards isango! Support

See full customer review

Alexandra Fogarassy-Dima

10 months ago

Date of purchase: 28/08/2024

Gray Line I Love Rome: Hop-On, Hop-Off Bus

View product website

Customer Support

isango!

9 months ago

HI, Thank you for your Review. It was great to know that you had a great experience with isango!. Hope to see you again. Happy Travels! Kind Regards isango! Support

See full customer review

Trusted Customer

10 months ago

Date of purchase: 04/09/2024

Gray Line I Love Rome: Hop-On, Hop-Off Bus

View product website

Customer Support

isango!

9 months ago

HI, Thank you for your Review. It was great to know that you had a great experience with isango!. Hope to see you again. Happy Travels! Kind Regards isango! Support

See full customer review

Trusted Customer

10 months ago

Date of purchase: 01/09/2024

Gray Line I Love Rome: Hop-On, Hop-Off Bus

View product website

I’m waiting for contact with complaints team asap

Customer Support

isango!

9 months ago

Hi, We apologize for your disappointing experience. We'll work to improve our tour and communication. Please be advised that we have initiated the refund. Thank you for your feedback, it helps us enhance our services. Warm Regards Team Support

See full customer review

Clifford Morrison

Rome

11 months ago

Date of purchase: 13/08/2024

Gray Line I Love Rome: Hop-On, Hop-Off Bus

View product website

Despite trying different seats and plugging in to various headphone terminals we could not receive the commentary on the headphones. This happened on different buses.

Customer Support

isango!

10 months ago

Hi, Thank you for taking out the time to write about your experience. We are sorry to hear about experience. We will look into the issue and improve our services. Your feedback always helps us to get better and provide better services to our customers. We look forward to offering our best next time. Warm Regards Team Support

See full customer review

Trusted Customer

11 months ago

Date of purchase: 25/07/2024

Gray Line I Love Rome: Hop-On, Hop-Off Bus

View product website

Great value and no issues getting on the bus, audio guide also very informative. Would recommend.

Customer Support

isango!

10 months ago

HI, Thank you for your Review. It was great to know that you had a great experience with isango!. Hope to see you again. Happy Travels! Kind Regards isango! Support

See full customer review

Not received a review invite?

About isango!

isango! is a specialist retailer of tours, experiences and attraction tickets. We work across 300+ destinations with more than 10,000 experiences to choose from. “Experience the WORLD with us” Our mission is “to empower every person to experience the uniqueness of the world with us. Across 300+ destinations, our tours, activities and things to do offer unique and breathtaking moments for first-time travellers, locals and everyone in between.

Read all

+442033551240

4th Floor, 399-401 Strand, London, Greater London, WC2R 0LT, United Kingdom