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Inside Story Reviews | Customer Service Reviews for https://www.feefo.com/reviews/inside-story | Feefo

43 out of 54 reviews

Time:

Past year

Trusted Customer

6 months ago

Date of purchase: 16/10/2023

Diffuser reeds were well packaged and received quickly. We chose Pomegranate and it smells divine. Such a quality product

Product reviews

Smell is just divine. The house smells amazing

Emily Edwards

Inside Story

4 months ago

Hello there, thank you very much for your kind 5* feedback. I am so pleased to hear that our Inside Story Diffuser is making such a difference with its long lasting scent! I do hope you managed to find everything you was looking for. We look forward to having you shop with us again soon. -Inside Story Customer Care.

Kuldip Cheema

7 months ago

Date of purchase: 23/10/2023

What Kuldip Cheema said about Inside Story:

The products are amazing would recommend to everyone.

Product reviews

Bought for as a present as smells beautiful.

Emily Edwards

Inside Story

4 months ago

Hello there, thank you very much for your 5* feedback. I am so happy to hear that your new Candle is just what you wanted to give as a present. I hope the recipient loves it as much as we do! We look forward to having you shop with us again soon. -Inside Story Customer Care. I am so glad to hear that your Bubble Candle is the perfect addition to your home. This is a personal favourite and I hope you love it as much as we do.

Trusted Customer

7 months ago

Date of purchase: 18/10/2023

Speedy delivery

Product reviews

Quality not what I wanted

Style : Excellent

Material : Good

Lucy

Inside Story

4 months ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of our Ikat Jacquard Cushion. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Ann Woodford

Reigate

7 months ago

Date of purchase: 11/10/2023

What Ann Woodford said about Inside Story:

Nice product, I was a bit disappointed with the box it came in as it was a gift.

Lucy

Inside Story

4 months ago

Hi there, Thank you for taking the time to leave us feedback. We are pleased to hear you are satisfied with your new purchase and hope this is perfect for you. Kind regards,

Product reviews

Yichen Pan

7 months ago

Date of purchase: 06/10/2023

What Yichen Pan said about Inside Story:

Delivery is very speedy

Product reviews

The smell is so lovely and it stays which is nice

Style : Excellent

Material : Excellent

Emily Edwards

Inside Story

4 months ago

Hello Yichen, thank you very much for your 5* feedback. I am so pleased to see that your new Hand Wash is just what you had hoped for with its lovely long lasting scent! I do hope you managed to find everything you was looking for! We look forward to having you shop with us again soon. -Inside Story Customer Care.

Trusted Customer

8 months ago

Date of purchase: 11/09/2023

Comes packaged very carefully and the pillows come in a 5 star box, which is not your average brown box! I don't think Harrods would have as posh a box.

Product reviews

Trusted Customer

9 months ago

Date of purchase: 21/04/2023

I ordered a fitted sheet, a duvet and some candles from inside story. The website is glitchy and I ended up ordering an extra candle by accident which I accept is my fault (although the discount code

...

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Product reviews

Trusted Customer

9 months ago

Date of purchase: 30/08/2023

Quick to deliver item. Well packaged. Very happy with the quality.

Product reviews

Well made and good quality.

Style : Exceptional

Material : Exceptional

Emily Edwards

Inside Story

4 months ago

Hello there, thank you very much for your 5* feedback. I am so pleased to see that you are happy with the quality of your new Inside Story Cushion. We wish only the best for our customers. I do hope you managed to find everything you was looking for! We look forward to having you shop with us again soon.-Inside Story Customer Care.

Trusted Customer

9 months ago

Date of purchase: 29/08/2023

Delivery was prompt. Diffuser fragrance and candles have little fragrance compared with Ritusls or Flower Street. I would not buy again.

Product reviews

Weak fragrance compared with similar priced brands

Lucy

Inside Story

4 months ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the strength of the Sea salt & Wood Sage diffuser fragrance. I have passed this onto our technical and website team to review for the future. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Catherine Robinson

9 months ago

Date of purchase: 14/08/2023

What Catherine Robinson said about Inside Story:

Amazing service.

Product reviews

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About Inside Story

Come with us and let us take you to a place. A place filled with colour, craft and creativity. From cushions to candles. From velvets to linens. Where things of beauty make you smile, where clever design surprises and inspires. This is the story of Inside Story. The place where your story starts.

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0208 877 4002

55 Kimber Road, London, Greater London, SW18 4NX, United Kingdom

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Inside Story Reviews

Black Pomegranate DiffuserSmell is just divine. The house smells amazingMore reviews of this product (4)View product website

Black Pomegranate DiffuserExcellent product - smells amazing!More reviews of this product (4)View product website

Mandarin Basil Signature Filled CandleBought for as a present as smells beautiful.More reviews of this product (1)View product website

Ikat Jacquard CushionQuality not what I wantedMore reviews of this product (1)View product website

Knot CandleUnusual product very niceMore reviews of this product (2)View product website

Sea Salt Wood Sage Hand WashThe smell is so lovely and it stays which is niceMore reviews of this product (1)View product website

Luxury Down Alternative Pillow FirmThe pillow comes in a nice fabric bag, rather than a part plastic or polythene one, so is more luxurious in that regard. The casing fabric didn't qui...More reviews of this product (1)View product website

Sea Salt & Wood Sage DiffuserThe smell is sophisticated, sea salt and wood sage is quite a rare and unique scent combination. I had the candle and liked the scent so bought the d...More reviews of this product (5)View product website

600 Tc Egyptian Cotton Deep Fitted SheetBobbled after first wash, paid a lot for them so really unhappy and no engagement from customer service.More reviews of this product (2)View product website

600 Tc Egyptian Cotton Duvet SetButtons fallen off after first wash. Quality not good.More reviews of this product (1)View product website

Cucumber Rose Filled CandleReally nice smell and lovely candle.More reviews of this product (2)View product website

Sea Salt & Wood Sage Filled CandleThis glitched and added an extra candle to my order.More reviews of this product (3)View product website

Sea Salt & Wood Sage Filled CandleGood and nice smelling candle.More reviews of this product (1)View product website

Distressed Velvet Fringe CushionWell made and good quality.More reviews of this product (2)View product website

Sea Salt & Wood Sage Diffuser RefillWeak fragrance compared with similar priced brandsMore reviews of this product (1)View product website

Black Pomegranate Filled CandleInferior fragrance weak and watery. Expected better with the priceMore reviews of this product (3)View product website

Black Pomegranate Diffuser RefillWeak fragrance compared with similarly priced brands. Wouldn’t buy again. OvervpricedMore reviews of this product (5)View product website

Cucumber Rose Home Spraybeautiful sweet smell last long time toMore reviews of this product (2)View product website

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