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Hurtigruten Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hurtigruten-uk | Feefo

96 out of 4,638 reviews

Time:

Past year

Robin Dalton Dalton Holmes

Benenden, Kent

3 months ago

Date of purchase: 08/05/2024

What Robin Dalton Dalton Holmes said about Hurtigruten:

Quite difficult to get a fully comprehensive understanding and arrangements without several phone calls. I would also gladly surrender Waterford in favour of Shetland. I wanted to plan my shore excur

...

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Product reviews

Denise Byrne Woodham

Hampshire England

3 months ago

Date of purchase: 03/05/2024

What Denise Byrne Woodham said about Hurtigruten:

Easy to do. I generally do this by telephone as the Staff are helpful and the process goes smoothly

Neelam Irshad

Hurtigruten

3 months ago

Thanks for your feedback and for sharing your love for Hurtigruten! Kind regards, Hurtigruten Feedback Team

Product reviews

Excellent Trip, good Services on board the entire Crew go out of their way to make sure that the Tour is run well and encourage passengers to enjoy their trip

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Neelam Irshad

Hurtigruten

3 months ago

We're so pleased you had an excellent Svalbard Express trip on MS Trollfjord and in particular found that our crew really added to your experience. Thanks for sharing your lovely photos, we're glad you'll have memories for a lifetime! Kind regards, Hurtigruten Feedback Team

John W

Tring

3 months ago

Date of purchase: 10/05/2024

What John W said about Hurtigruten:

Hurtigruten are not as slick as other tour operators, their web-site is less complete in its information, and call-handlers are very polite but not always well-informed.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 10/05/2024

Very simple and straightforward

Neelam Irshad

Hurtigruten

3 months ago

Thanks for the feedback and we're pleased the booking process was simple and straightforward. Kind regards, HX Feedback Team

Product reviews

Absolutely outstanding, the best cruise I have been on. This was due to the Captain, his crew and the Expidition Team who were great. The weather and the scenery were beautiful.

Neelam Irshad

Hurtigruten

3 months ago

We're so happy this was the best expedition you have been on, due to our Captain, his crew and the Expedition Team who all added to your experience. We're glad the weather was kind to you and we hope to welcome you again! Kind regards, HX Feedback Team

Peter Edwin Francis

Oldham

3 months ago

Date of purchase: 08/05/2024

What Peter Edwin Francis said about Hurtigruten:

The staff were extremely helpful when it came to booking our holiday. All our queries were answered.

Neelam Irshad

Hurtigruten

3 months ago

Thanks for your feedback and we're glad our Travel Consultants were helpful when you made your booking. Kind regards, HX Feedback Team

Product reviews

The holiday was all we'd hoped for and more besides. Everything was so well organised from the greeting at the dock to the disembarking. Whatever activity we took part in, from excursions to wildlif

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Neelam Irshad

Hurtigruten

3 months ago

It's so nice to hear your British Isles Expedition on MS Maud actually exceeded your expectations in many ways, everything was well organised from the time you embarked to your disembarkation, all our crew worked as a team, the food and drinks were excellent and you encountered calm seas! We're looking forward to welcoming you again for another great adventure with HX! Kind regards, HX Feedback Team

Trusted Customer

3 months ago

Date of purchase: 15/05/2024

No problems

Neelam Irshad

Hurtigruten

3 months ago

Thanks for your feedback and we're glad you didn't encounter any issues when booking your expedition. Kind regards, HX Feedback Team

Product reviews

Fantastic trip. Excellent food and the staff were so welcoming and polite as well as attentive. This was rather different from our usual Hurtigruten expeditions as very little was run by the expeditio

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Neelam Irshad

Hurtigruten

3 months ago

We're really happy to hear your expedition, Circumnavigating Iceland - The Land of Elves, Sagas and Volcanoes was fantastic for you! We're pleased our chosen suppliers for the activities ashore did an excellent job. We're sorry you missed the in depth knowledge of our team and the opportunity to go to places less visited, I'll certainly relay this to our Hotel Operations Team. Thanks for travelling with us and hope we'll welcome you again! Kind regards, HC Feedback Team

Trusted Customer

3 months ago

Date of purchase: 08/05/2024

Straightforward to book.

Product reviews

Disley

3 months ago

Date of purchase: 10/05/2024

What GM said about Hurtigruten:

Call centre staff in Tallinn most helpful, courteous and accommodating. Well trained & briefed.

Neelam Irshad

Hurtigruten

3 months ago

Thanks for your feedback and we're pleased our Travel Consultants were helpful, courteous and accommodating to you. Kind regards, HX Feedback Team

Product reviews

A really enjoyable 10 days around the Western Isles in a small ship. Lovely intimate & spotless ship with excellent well trained staff. Expedition team superb and well briefed. All food services, vari

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Neelam Irshad

Hurtigruten

3 months ago

We're delighted you enjoyed your expedition - The Scottish Isles - Island Hopping in the Hebrides on MS Spitsbergen. A ship which you found to be lovely, intimate, spotlessly clean with well trained crew. Our food, the variety, quality, presentation, coupled with our hyenine standards were all excellent for you and your cabin was well situated for you. We're pleased you enjoyed the trips by zodiac and our safety for our guests was evident and superb. Thanks for your very kind feedback and that you feel HX inspires confidence in our guests! We're really looking forward to welcoming you again! Kind regards, HX Feedback Team

David Glover Rogerson

Ilkeston

3 months ago

Date of purchase: 30/04/2024

What David Glover Rogerson said about Hurtigruten:

Booking easy couldn’t get into my booking reference online but it didn’t cause any problems in the end.

Product reviews

Alan Shaun Willey

Verwood UK

3 months ago

Date of purchase: 04/05/2024

What Alan Shaun Willey said about Hurtigruten:

Book direct for the best experience

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About Hurtigruten

The famous Norwegian Coastal Voyage offered by Hurtigruten is often described as ‘the world’s most beautiful voyage’. The ships travel up and down the magnificent coastline from Bergen to Kirkenes, calling at 34 ports along the way, most never visited by the larger cruise liners. This is a journey all about immersing yourself in the heart of the destinations culture.

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020 8846 2666

Bedford House, 69-79 Fulham High Street, London, Greater London, SW6 3JW, United Kingdom

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Hurtigruten Reviews

BRITISH ISLESThe timing of daily expeditions required an unnecessarily early journey ashore (compared with the southern Scandinavia and Kiel timings which were rel...More reviews of this product (89)View product website

NORWAYExcellent Trip, good Services on board the entire Crew go out of their way to make sure that the Tour is run well and encourage passengers to enjoy t...More reviews of this product (269)View product website

BRITISH ISLESThis was a unique way to experience the beautiful islands off the west coast of Scotland. It was a small group led by a dedicated team of experts, ab...More reviews of this product (134)View product website

BRITISH ISLESAbsolutely outstanding, the best cruise I have been on. This was due to the Captain, his crew and the Expidition Team who were great. The weather and...More reviews of this product (134)View product website

BRITISH ISLESThe holiday was all we'd hoped for and more besides. Everything was so well organised from the greeting at the dock to the disembarking. Whatever ac...More reviews of this product (89)View product website

ICELANDFantastic trip. Excellent food and the staff were so welcoming and polite as well as attentive. This was rather different from our usual Hurtigruten e...More reviews of this product (23)View product website

BRITISH ISLESA thoroughly enjoyable cruise with very attentive crew and guides.More reviews of this product (89)View product website

BRITISH ISLESA really enjoyable 10 days around the Western Isles in a small ship. Lovely intimate & spotless ship with excellent well trained staff. Expedition tea...More reviews of this product (134)View product website

BRITISH ISLESLovely cruise food accommodation staff all excellentMore reviews of this product (134)View product website

ICELANDWonderful experience. Everyone in the crew from cabin stewards to Expedition team are keen to make sure everyone gets the best from the expedition voy...More reviews of this product (23)View product website

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