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Real Aquatics Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 357 reviews

Trusted Customer

Feefo Verified

10 months ago

Excellent

Great prices and great service, very highly recommended.

Product reviews

Date of purchase: 15/07/2025

Rosslynn Todd

Feefo Verified

Birmingham

10 months ago

What Rosslynn Todd said about Real Aquatics:

Super fish Aquaflow 200

No problem ordering, no questionnaires. Easy to find my item, ordered it snd quick delivery. Royal Mail advised when the item would be delivered. Perfect. Would definitely buy from Real Aquatics...

Product reviews

Date of purchase: 03/08/2025

Trusted Customer

Feefo Verified

10 months ago

A delightful feature.

The service was excellent. I was very pleased with the delivery driver. The cascade is a very soothing sound and it is a lovely feature in the garden.

Product reviews

Date of purchase: 25/07/2025

Trusted Customer

Feefo Verified

10 months ago

Good service

Service good, items arrived quickly

Product reviews

Date of purchase: 24/07/2025

Trusted Customer

Feefo Verified

11 months ago

Product return

No reply to 2 emails asking for updates Item returned in poor packing used by real aquatics, unsurprisingly damaged during transit. Only partial refund given. Such poor customer service.

Product reviews

Admin

Real Aquatics

1 day ago

Thank you for your feedback, and we're sorry — waiting over a week for a refund with no reply to your emails isn't acceptable, and we completely understand your frustration. Returns should be processed promptly once received, and unanswered emails on top of that only makes a poor situation worse. We'd genuinely like to see this resolved for you as quickly as possible, so please do get in touch with our customer service team directly with your order and return details and we'll chase it up straight away. Kind regards, The Real Aquatics Team

Date of purchase: 19/07/2025

Craig Mitchell

Feefo Verified

Ayrshire

10 months ago

What Craig Mitchell said about Real Aquatics:

First time buying, won't be the last time

Easy to use site, will definitely be buying more hard scape in the future

Product reviews

Date of purchase: 02/08/2025

Trusted Customer

Feefo Verified

10 months ago

works perfect

Product reviews

Date of purchase: 25/07/2025

Mr Robert Pavlov

Feefo Verified

Bridport

11 months ago

What Mr Robert Pavlov said about Real Aquatics:

Good purchase

Product delivery and response when I phoned for delivery progress was good.

Product reviews

Date of purchase: 21/06/2025

Trusted Customer

Feefo Verified

11 months ago

Quick delivery.

It was delivered quickly & efficiently, with no problems, was able to set it up & use the product straight away. Due to the very hot weather we've had it came at the right time. Thankyou.

Product reviews

Date of purchase: 11/07/2025

Trusted Customer

Feefo Verified

11 months ago

Purchase delivered quickly and safely

Product reviews

Date of purchase: 10/07/2025

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Real Aquatics Reviews

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