How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Captain Cooks Haven Reviews | Hoseasons Reviews

Name: Captain Cooks Haven
Rating: 4.4 (4391 reviews)

Displaying all 4,391 reviews

Leanne

2 days ago

Date of purchase: 02/09/2025

Captain Cooks Haven

View product website

Value for money : Exceptional

Location and surroundings : Exceptional

Helpfulness of staff : Exceptional

Facilities : Excellent

See full customer review

Trusted Customer

5 days ago

Date of purchase: 30/08/2025

Captain Cooks Haven

View product website

We stayed at 18 endeavor cottage .The cottage had clearly not been cleaned properly,I had to clean the bathroom myself to remove hair from the plug hole .and the bath was extremely stained and worn ....

Read all

Value for money : Good

Location and surroundings : Exceptional

Helpfulness of staff : Good

Facilities : Good

See full customer review

Howard

Southampton

5 days ago

Date of purchase: 30/08/2025

Captain Cooks Haven

View product website

A lovely area, cottage very clean and just what we needed (2 grandparents, 1 parent, 1 child in Endeaveur). Swimming pool was nice, bit rowdy at times and one staff member didnt seem too bothered...

Read all

Value for money : Exceptional

Location and surroundings : Exceptional

Helpfulness of staff : Excellent

Facilities : Excellent

See full customer review

Trusted Customer

5 days ago

Date of purchase: 29/08/2025

Captain Cooks Haven

View product website

Value for money : Exceptional

Location and surroundings : Exceptional

Helpfulness of staff : Exceptional

Facilities : Excellent

See full customer review

Kevin

Oakham

10 days ago

Date of purchase: 23/08/2025

Captain Cooks Haven

View product website

We stayed at number 23 Endeavour, there was no WiFi, no blind in the kitchen and very poor maintenance of the patio area with thistles and thorney bush near the door. We would return to Captain...

Read all

Value for money : Exceptional

Location and surroundings : Exceptional

Helpfulness of staff : Exceptional

Facilities : Substandard

See full customer review

Durham

11 days ago

Date of purchase: 23/08/2025

Captain Cooks Haven

View product website

We really enjoyed our stay at Captain Cook’s Haven. A pretty site within 30 mins walking distance of the centre of Whitby along the cinder path (the old Whitby to Scarborough railway track). Our...

Read all

Value for money : Excellent

Location and surroundings : Excellent

Helpfulness of staff : Excellent

Facilities : Excellent

See full customer review

Stephen

Harrogate

12 days ago

Date of purchase: 23/08/2025

Captain Cooks Haven

View product website

Loved the house very clean and had everything you needed, nice location with a nice walk into Whitby town over the viaduct, I wouldn’t hesitate to book again really enjoyed the stay

Value for money : Exceptional

Location and surroundings : Exceptional

Helpfulness of staff : Exceptional

Facilities : Exceptional

See full customer review

Trusted Customer

12 days ago

Date of purchase: 23/08/2025

Captain Cooks Haven

View product website

Value for money : Good

Location and surroundings : Excellent

Helpfulness of staff : Excellent

Facilities : Excellent

See full customer review

Maureen

Preston

12 days ago

Date of purchase: 23/08/2025

Captain Cooks Haven

View product website

The site was well located and a 30-40 minute walk into Whitby with children or could drive in. The pool was very basic but did the job with the grandchildren. Staff were very helpful. The downsides.....

Read all

Value for money : Excellent

Location and surroundings : Exceptional

Helpfulness of staff : Excellent

Facilities : Good

See full customer review

Priscilla

Banbury

12 days ago

Date of purchase: 23/08/2025

Captain Cooks Haven

View product website

Ideal seting, lovely cottage, clean and had everything we needed. Would definitely recommend

Value for money : Exceptional

Location and surroundings : Exceptional

Helpfulness of staff : Exceptional

Facilities : Exceptional

See full customer review

Not received a review invite?

About Hoseasons

Here at Hoseasons, we’re proud to offer first-class customer service, the widest range of places to stay and the warmest welcome. And we couldn’t achieve any of these without an outstanding team. Discover more about our award-winning business, our unique culture and our track record for excellence and you’ll see that creating the happiest holidays is at the heart of everything we do. Hoseasons is part of Awaze – Europe’s leading managed vacation rentals and holiday resorts business. For additional information visit www.awaze.com.

Read all

01282 444091

Accounts Payable Sunway House Raglan Road, Lowestoft, NR32 2LW, United Kingdom