How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Home of Mortgages Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

97 out of 1,733 reviews

Past year

Trusted Customer

Feefo Verified

9 months ago

Excellent service

Service was excellent from the beginning, with no problems I received an excellent level of service from Home of Mortgages.Neil Randle was exceptionally helpful throughout the entire process, from...

Claudia

Home of Mortgages

9 months ago

Thank you for the 5-star review! We're happy to hear Neil & Ellie made your process fast and effective. We appreciate your kind words and look forward to assisting you in the future.

Product reviews

Date of purchase: 23/10/2025

Adam Shaw

Feefo Verified

9 months ago

What Adam Shaw said about Home of Mortgages:

Couldn’t have asked for better help!

Great service all round!

Claudia

Home of Mortgages

9 months ago

Thank you for the 5-star review! We're happy to hear Marty & Ellie made your process fast and effective. We appreciate your kind words and look forward to assisting you in the future.

Product reviews

Date of purchase: 22/10/2025

Robyn Pasquale

Feefo Verified

GBR

9 months ago

What Robyn Pasquale said about Home of Mortgages:

No job was too much

Friendly and professional

Claudia

Home of Mortgages

9 months ago

Thank you for the 5-star review! We're happy to hear Marty & Ellie made your process fast and effective. We appreciate your kind words and look forward to assisting you in the future.

Product reviews

Date of purchase: 22/10/2025

Helen Garcia

Feefo Verified

GBR

9 months ago

What Helen Garcia said about Home of Mortgages:

Amazing customer service! I was kept informed every step of the way.

Claudia

Home of Mortgages

9 months ago

Thank you for the 5-star review! We're happy to hear Trevor made your process fast and effective. We appreciate your kind words and look forward to assisting you in the future.

Product reviews

Date of purchase: 13/10/2025

Richard Cooper

Feefo Verified

9 months ago

What Richard Cooper said about Home of Mortgages:

Excellent support and guidance

Kerri did a great job of helping me navigate the complexities of obtaining life insurance when medical conditions make this a tough task to accomplish on your own. I am very grateful for her...

Claudia

Home of Mortgages

9 months ago

Thank you for the 5-star review! We're happy to hear Kerri made your process fast and effective. We appreciate your kind words and look forward to assisting you in the future.

Product reviews

Date of purchase: 01/10/2025

Paul Spregg

Feefo Verified

GBR

10 months ago

What Paul Spregg said about Home of Mortgages:

New home

The service we have received from Neil Randle and Ellie Fredericks has been amazing, we have had a nightmare of a move that has taken over 6 months to go through and without their help we wouldn’t...

Claudia

Home of Mortgages

10 months ago

Thank you for the 5-star review! We're happy to hear Neil & Ellie made your process fast and effective. We appreciate your kind words and look forward to assisting you in the future.

Product reviews

Date of purchase: 29/09/2025

Nicola

Feefo Verified

10 months ago

What Nicola said about Home of Mortgages:

Selina was fantastic from start to finish — professional, knowledgeable, and truly supportive throughout the whole mortgage process. She made everything clear and easy to understand. Jude and Ella...

Claudia

Home of Mortgages

10 months ago

Thank you for the 5-star review! We're happy to hear Selina, Jude & Ella made your process fast and effective. We appreciate your kind words and look forward to assisting you in the future.

Product reviews

Date of purchase: 26/09/2025

Benjamin Richardson

Feefo Verified

GBR

10 months ago

What Benjamin Richardson said about Home of Mortgages:

You are all awesome

100% the best. Communicate and effort from everyone has been amazing and I can’t say even good things about everyone

Product reviews

Date of purchase: 23/09/2025

Trusted Customer

Feefo Verified

10 months ago

Neil Randle at Home for Mortgages, mega!!

Knowledgeable, caring, patient and aware of specific needs generating the best possible products by getting to know the customer, absolutely brilliant.

Claudia

Home of Mortgages

10 months ago

Thank you for your review. We're happy to know Neil made your process fast and effective. We appreciate your kind words and look forward to assisting you in the future.

Product reviews

Date of purchase: 09/09/2025

Edgaras Ubartas

Feefo Verified

10 months ago

What Edgaras Ubartas said about Home of Mortgages:

Home of mortgage done this very professionally and quickly! Best experience I had.

Claudia

Home of Mortgages

10 months ago

Thank you for your 5-star review! We appreciate your kind words and look forward to assisting you in the future.

Product reviews

Date of purchase: 23/09/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Home of Mortgages Reviews

Mortgage OfferMore reviews of this product (1)View product websiteI have received an excellent level of service from Home of Mortgages. Neil Randle was exceptionally helpful throughout the entire process, from the initial consultation to completion. He demonstrated...Read more

PurchaseMore reviews of this product (1)View product websiteEllie and Marty are superstars. Never a silly question :) Would recommend their services to anyone, especially if first time buyers. Or anyone who wants an easier life! Thanks for all the help!

PurchaseMore reviews of this product (1)View product websitePurchased our first home as first time buyers with Marty and Ellie, they have been super professional and helpful , from the beginning to the end. They make sure at every step you are kept up to...Read more

Mortgage OfferMore reviews of this product (1)View product websiteWith a rather tight timeframe and the requirement for 2 mortgages applications to be done in parallel Trevor was an absolute god send! Calm, knowledgable and unflappable! I could not be more pleased...Read more

Life InsuranceMore reviews of this product (1)View product websiteKerri did a great job of helping me navigate the complexities of obtaining life insurance when medical conditions make this a tough task to accomplish on your own. I am very grateful for her...Read more

PurchaseMore reviews of this product (1)View product websiteThe service we have received from Neil Randle and Ellie Fredericks has been amazing, we have had a nightmare of a move that has taken over 6 months to go through and without their help we wouldn’t...Read more

Mortgage OfferMore reviews of this product (1)View product websiteSelina was fantastic from start to finish — professional, knowledgeable, and truly supportive throughout the whole mortgage process. She made everything clear and easy to understand. Jude and Ella...Read more

PurchaseMore reviews of this product (1)View product websiteMarty and the team have again been amazing in everything that they do. My second attempt at getting a mortgage, everyone during the process has been helpful and kept me in the loop the whole time. ...Read more

PurchaseMore reviews of this product (1)View product websiteNeil Randle and the team at home for mortgages were absolutely superb from start to finish. The products and options were tailored specifically to me and time was taken to fully understand the pros...Read more

PurchaseMore reviews of this product (1)View product websiteBest service I have received!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?