delivery service took longer than advertised on website, couldn't get a straightforward
answer from man in delivery department, I don't need to know all the reasons or excuses? just wanted to know...
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Trusted Customer
12 years ago
great products but need to sort out their delivery system
Product reviews
Date of purchase: 07/04/2014
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Trusted Customer
12 years ago
From first contact to delivery - top notch service!
Product reviews
Date of purchase: 15/05/2014
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Trusted Customer
12 years ago
great service
Product reviews
Date of purchase: 13/05/2014
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Trusted Customer
12 years ago
Excellent communication and very quick delivery.
Product reviews
Date of purchase: 18/05/2014
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Trusted Customer
12 years ago
Excellent service kept well informed
Product reviews
Date of purchase: 17/04/2014
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Trusted Customer
12 years ago
so friendly and well spoken on the phone. delivered when said and on time.
Product reviews
Date of purchase: 23/04/2014
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Trusted Customer
12 years ago
Sales team were easy to deal with, service from the delivery manager was excellent
Waiting for new delivery of shades to be sent as were damaged on delivery. Not had a reply to my email yet.
Home Leisure Direct
Home Leisure Direct
12 years ago
Thank you for your feedback. We're sorry that the item arrived damaged, occasionally products are damaged in transit, but we are always happy to replace the item if this happens.
Following our phone call this afternoon I trust the replacement shades have been received in good order.
We apologise for any inconvenience and hope you enjoy your purchase, having resolved this issue.
Many thanks.
Abi
Trusted Customer
12 years ago
Thank you for product and resolving small issue so quickly.
Will definately use this service again.
Thank you very much delivery service was excellent. Installation crew were very quick,polite and full of information. I have passed on the company name.
Product reviews
Date of purchase: 31/03/2014
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Trusted Customer
12 years ago
No comment as I wasn't the person receiving goods, sorry.
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.