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Holiday Hypermarket Reviews | Customer Service Reviews for https://www.feefo.com/reviews/holiday-hypermarket | Feefo

1,677 out of 21,139 reviews

Time:

Past year

Trusted Customer

4 hours ago

Date of purchase: 22/07/2024

This was my first time using your website, so I was a bit sceptical, however I was pleasantly surprised how quick and easy it was to book a holiday. The holiday I found was cheaper than on TUI app, I

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Trusted Customer

9 hours ago

Date of purchase: 13/07/2024

Easy to use website. Just back from a week in Florida and everything was fantastic. First time using Holiday hyper market and will definitely use them again. Thanks

Sandra

Holiday Hypermarket

8 hours ago

Thanks for your lovely review, it's great to hear you had an amazing holiday in Florida making lots of memories, we look forward to helping you book your future holidays with us :)

Mr leroy clarke

MILTON KEYNES

10 hours ago

Date of purchase: 25/07/2024

What Mr leroy clarke said about Holiday Hypermarket:

Only site I could use my blue light card code.

Erena

Holiday Hypermarket

9 hours ago

Thanks so much for booking with Holiday Hypermarket, have a brilliant holiday!

Sandra

Holiday Hypermarket

8 hours ago

Thanks for your 5 star review, have a lovely holiday!

Mr Michael Groll

Coleshill, Warks

11 hours ago

Date of purchase: 17/07/2024

What Mr Michael Groll said about Holiday Hypermarket:

I booked a trip with Tui but received a confirmation email from Holiday Hypermarket - there was no explanation for this The passport requirement information given in the email was incorrect and confu

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Erena

Holiday Hypermarket

9 hours ago

Thank you for booking your holiday with Holiday Hypermarket. We are a part of the TUI group and sell the same holidays, and so your holiday will be under the same terms and conditions as if you had booked over on the main TUI site. We would always advise to keep an eye on the Gov.uk site for the most up to date passport and entry requirements for your destination, as these can change at any time. If you would like any further information or help with these please do not hesitate to contact our team and they will be happy to take a look for you and answer any queries you may have which you may be unsure of for your holiday. We also have a Live Chat facility open until 8pm each day if you would prefer to contact us this way. I hope this helps Michael, and we hope you have a lovely holiday.

Trusted Customer

12 hours ago

Date of purchase: 25/07/2024

Very straightforward and simple form filling

Hannah Greathead

Holiday Hypermarket

10 hours ago

Thank you for your great feedback, we really appreciate it and hope to welcome you back for future bookings with us.

Trusted Customer

13 hours ago

Date of purchase: 25/07/2024

Simple process to compare and select a holiday. Speedy return of booking confirmation and holiday details. We have booked with Holiday Hypermarket many times without any problems.

Hannah Greathead

Holiday Hypermarket

10 hours ago

Thank you so much for your lovely feedback, we really appreciate it. It is great to hear that you find our booking process easy to follow. Have an amazing holiday!

Trusted Customer

14 hours ago

Date of purchase: 25/07/2024

Smooth booking from start to finish with confirmation immediate.

Hannah Greathead

Holiday Hypermarket

10 hours ago

It is great to hear that you found our booking process easy to follow. Thank you for taking your time to leave us feedback, we really appreciate it!

Mr Patrick Byrne

Scunthorpe

17 hours ago

Date of purchase: 24/07/2024

What Mr Patrick Byrne said about Holiday Hypermarket:

The ability to see alternative prices and availability for various holiday dates is an absolutely excellent feature.

Hannah Greathead

Holiday Hypermarket

16 hours ago

Thank you for taking the time to provide us your feedback, it is great to hear what you enjoyed about our booking process. Have a lovely holiday!

Mrs C. Vincent

Milton Keynes

1 day ago

Date of purchase: 24/07/2024

What Mrs C. Vincent said about Holiday Hypermarket:

I wouldn’t book an online package tour again. The prices change as you are booking and the customer service was unable to give me a breakdown of the charges. I have been sold a holiday costing me £118

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Hannah Greathead

Holiday Hypermarket

17 hours ago

We really appreciate all feedback as it allows us to make improvements where needed. So sorry to hear you were not provided a breakdown of the holiday costs. As you move through to booking process this would be outlined on the final screen prior to confirming the booking. If you give our team a call on 0204 578 0977 or pop on our live chat facility via the website, our team will look at costing for you. Thank you for your time :)

Trusted Customer

1 day ago

Date of purchase: 24/07/2024

Simple and easy to browse and book a holiday. Confirmation received quickly and the chat option is great if you need more information.

Erena

Holiday Hypermarket

1 day ago

We really appreciate your lovely feedback and it's great to hear you loved our Live Chat facility too - thanks so much for taking the time to leave a review! Have a lovely holiday!

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About Holiday Hypermarket

At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.

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0800 916 5100

TUI UK Retail Limited, Wigmore House, Wigmore Lane, Luton, Bedfordshire, LU2 9TN, United Kingdom