They have a well-established system for all issues and they handle them smoothly in a short time. You always receive satisfactory replies when you write them.
Service was very good, even when I needed to contact customer service to find out when the final part of my purchase was going to be available (I had purchased x3 of the same figure, but at first...
The feature of the Private Warehouse is what made me choose HLJ. At first I was not used to it but over time, this was a really good feature to save on storage space and fluctuating exchange rates.
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It´s an exellent service, all the products are pretty well packed when shipped. Customer service is also awesome, they have a fast response and offer a pretty good catalogue of products.
the service is really well, and the shipment is great, i can't ask for more, even in support service are really good. I been purchasing in this website since 2018 and i will continue.
HobbyLink Japan has been providing hobby products, toys, anime items, Mini 4WD, model kits, books, magazines and much more to customers all over the world directly from Japan since 1995.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
HobbyLink Japan has been providing hobby products, toys, anime items, Mini 4WD, model kits, books, magazines and much more to customers all over the world directly from Japan since 1995.
