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Hobbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hobbs | Feefo

Trusted Customer

4 years ago

Date of purchase: 07/04/2021

Great company

On time with delivery and kept informed throughout. Great quality clothes

Jake C

Hobbs

4 years ago

Hello there, Thank you so much for your great feedback, I have passed on your great feedback and we are so glad to hear your shopping experience was so positive, we hope to see you shopping with us again very soon! Kind regards,

Product reviews

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Trusted Customer

4 years ago

Date of purchase: 11/04/2021

Beautiful Belt

Easy to order, speedy delivery and beautiful belt.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

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Trusted Customer

4 years ago

Date of purchase: 07/04/2021

Ordered a dress and jacket for my daughters wedding. The dress was perfect just as described and fitted great however the jacket I had to return because the colour didn't match but the refund was...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. we are very sorry to hear this item was unsuitable for you. We hope you were able to receive a swift refund and were able to find a suitable alternative. Kind regards,

Product reviews

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Trusted Customer

4 years ago

Date of purchase: 10/04/2021

I just found the service to be excellent

Yes I would, the service was excellent and the product arrived earlier than expected which I was very pleased about

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

0

MC

MRS PAMELA CONNOLLY

Edinburgh

4 years ago

Date of purchase: 07/04/2021

What MRS PAMELA CONNOLLY said about Hobbs:

Easy to use Website

Always a good experience shopping online with Hobbs. Easy website to navigate and secure check out process. They always keep me informed with regards to deliveries which is usually quick and...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. we are very sorry to hear this item was unsuitable for you. We hope you were able to receive a swift refund and were able to find a suitable alternative. Kind regards,

Product reviews

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Trusted Customer

4 years ago

Date of purchase: 08/04/2021

Experience using Hobbs

Always so nice and pleasant dealing with the staff at the Hobbs I use in Brent Cross.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

0

MP

MRS MARIANA PALAGA

4 years ago

Date of purchase: 31/03/2021

What MRS MARIANA PALAGA said about Hobbs:

Excellent, I’ll definitely buy again!

Excellent, the dress is amazing ! Was birthday gift for my daughter and she is very happy.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

0

Trusted Customer

4 years ago

Date of purchase: 08/04/2021

Disappointed

The coat was too long and too heavy (size 10) and not flattering, so I returned it. It cost me €15 delivery to receive it, €21 to send it back (no free int’l returns) and €90 customs duty (even...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear you are disappointed by the courier fees. We do advise all customers to check the international deliveries page on our website before placing an order as they may incur additional charges. All international orders will be subject to import taxes, fees, levies or other charges which are the sole responsibility of the purchaser, or the recipient of the purchase if different. We do apologise for any disappointment this may have caused you. Kind regards,

Product reviews

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear you are disappointed by the courier fees. We do advise all customers to check the international deliveries page on our website before placing an order as they may incur additional charges. All international orders will be subject to import taxes, fees, levies or other charges which are the sole responsibility of the purchaser, or the recipient of the purchase if different. We do apologise for any disappointment this may have caused you. Kind regards,

0

Trusted Customer

4 years ago

Date of purchase: 07/04/2021

Never advised on website that taxes and tarriffs were to be paid by customer on delivery.

Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback, I am very sorry to hear that you were unaware of the recent customs charges that are now accrued on international parcels, I can confirm that at this time as we no longer include VAT in our website purchases this is now charged by your local governing body upon receipt of the item. Kind regards,

Product reviews

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Trusted Customer

4 years ago

Date of purchase: 10/04/2021

Pretty shoes but too big.

I very much like Hobbs dresses and shoes. Always good quality.

Emily Edwards

Hobbs

3 years ago

Hello there. Thank you for your feedback. I am happy to hear that you are satisfied with our Hobbs products.

Product reviews

0

Hobbs Reviews

LIVVY WRAP TOPMore reviews of this product (2)View product websiteGreat fit & fabric quality

JULIA TOPMore reviews of this product (22,234)View product websiteGreat fit & fabric quality

AIMEE PRINTED TOPMore reviews of this product (2)View product websiteGreat fit & fabric quality

AIMEE PRINTED TOPMore reviews of this product (4)View product websiteGreat fit & fabric quality

ABBIE BELTMore reviews of this product (6)View product websiteReally good quality belt - love it !

ELIZE JACKETMore reviews of this product (15)View product websiteFitted lovely but unfortunately I had to return because the colour didn't match my dress

CARLY DRESSMore reviews of this product (22,234)View product websiteJust as described and fitted perfectly

JUNE COTTON SWEATERMore reviews of this product (22,234)View product websiteLovely sweater but it is quite big and roomy which would not have been a problem but I have narrow shoulders so the boat neck wasn't a good fit on me as it was very wide and showed my bra straps so I...Read all

CHESSIE SHORTSMore reviews of this product (22,234)View product websiteGreat shorts. Love that they are cotton and don't crease as much as linen. Not too thin either and a good quality material. Vibrant red for wearing on sunny days. Love the leg length and the style...Read all

PEGGY SWEATERMore reviews of this product (4)View product websiteI bought this for work. It's ideal with short sleeves for summer but as the office has air con, sometimes you need a little more warmth so this cotton knit is perfect. Lovely soft good quality...Read all

ROBIN SWEATERMore reviews of this product (22,234)View product websiteLove this sweater. Lovely fit as it lies on my hip and is fairly straight so no "boxy/swing" to it. I am 5'4" and it fits just like the photo. it is a light cream colour with a red stripe which has...Read all

CHESSIE SHORTSMore reviews of this product (22,234)View product website

MARA TRAINERMore reviews of this product (20)View product websiteTrainers are most comfortable

VALERIA DRESSMore reviews of this product (22,234)View product websiteExcellent, very good quality and amazing dress.

ELLA CARDIGANMore reviews of this product (118)View product websiteVery good quality and lovely!

SASKIA TRENCHMore reviews of this product (22,234)View product websiteThe coat was too long and too heavy (size 10) and not flattering, so I returned it. It cost me €15 delivery to receive it, €21 to send it back (no free int’l returns) and €90 customs duty (even...Read all

DASCO PROTECTORMore reviews of this product (11)View product website

CASHMERE COMBMore reviews of this product (53)View product website

DASCO LEATHER STRETCHMore reviews of this product (7)View product website

ELIZABETH SCARFMore reviews of this product (11)View product websiteVery disappointing - Not great qualifty

SASHA TOPMore reviews of this product (2)View product website

HELENA SANDALMore reviews of this product (9)View product websiteLovely sandals but I ordered a size 5, which I always take in all shoes but they were too roomy.

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